Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,277 Reviews)
Rating breakdown 27,277 reviews
5 Stars
23,381
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
2
Total waste of money.
on July 1, 2025
Posted by: HateS25Ultra
[This review was collected as part of a promotion.] I hate the camera. All this hype for absolutely zero difference to my S22 Ultra that I replaced. Other than having extra storage capacity I don't see any upgrade on the S25 Ultra vs the S22 Ultra. All this marketing Samsung runs is a total gimmick and I'm extremely disappointed .I can care less about the cosmic features on the new phone because at the end of the day they have improved nothing that really matters. The battery is just as before and I got stuck with a dead battery at a time that I really need it. I've been using Samsung phones for over 15 years but I can't say that this is going to last much longer .The camera gets blurry images ALL the time and has a really hard time trying to focus when there're multiple objects to pick from. The zoom is a big joke. If you zoom thrn the quality of the image is grainy and impossible to figure out whats in the picture. It's funny that Samsung claims that the phone can take a picture of the moon while it can't take a clear zoom picture of an object 100 yards away on Earth.
Value
2
Response from Samsung USBy R&R Team, July 1, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided links to troubleshooting guides to assist you with the blurry photos you mention, and also help you discover the different camera settings and options available on your device. Lastly, we have provided a link to the Samsung Support Team if this matter continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life and performanc
on July 1, 2025
Posted by: Darealest77
[This review was collected as part of a promotion.] I use Galaxy AI a lot and it is very useful and I also use my phone for streaming .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android phone
on July 1, 2025
Posted by: Orlando101
[This review was collected as part of a promotion.] Perfect combination of size vs features. My favorite feature besides the pen, which is the main driver over other android phones, the Galaxy AI features are what I love the most, easy to ask questions or getting assistence while editing photos. Cameras are fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite is the AI on the phone.
on July 1, 2025
Posted by: Chucky888
[This review was collected as part of a promotion.] The **Samsung Galaxy S25 Ultra** isn’t just another iteration in the Galaxy S series—it’s a bold declaration of what a modern smartphone can be when cutting-edge hardware meets deeply integrated artificial intelligence. With a refined design, powerhouse specs, and the most ambitious AI suite Samsung has ever delivered, the S25 Ultra is more than a phone—it’s a personal assistant, creative partner, and productivity powerhouse rolled into one.
Let’s dive into what makes this device a standout in 2025.
Design & Display: Sleek, Sturdy, and Stunning
Samsung has refined the Ultra’s design language with subtle but meaningful changes. The **titanium frame** gives it a premium feel while reducing weight, and the **rounded corners** make it more comfortable to hold than its predecessor. Despite housing a massive **6.9-inch QHD+ AMOLED display**, the phone feels surprisingly manageable in your hand.
📸 Camera System: Versatility Meets Intelligence
📸 Camera System: Versatility Meets Intelligence
Samsung continues to dominate in mobile photography, and the S25 Ultra is no exception. The quad-camera setup includes:
- **200MP main sensor (f/1.7)**: Incredible detail and low-light performance
- **50MP 5x telephoto (f/3.4)**: Crisp zoom with optical stabilization
- **10MP 3x telephoto (f/2.4)**: Great for portraits and mid-range shots
- **50MP ultrawide (f/1.9)**: Upgraded for better dynamic range and clarity
Video Capabilities:
**8K at 30fps**, **4K at 120fps**, and **HDR10+ recording**
With so much more.
- **50MP 5x telephoto (f/3.4)**: Crisp zoom with optical stabilization
- **10MP 3x telephoto (f/2.4)**: Great for portraits and mid-range shots
- **50MP ultrawide (f/1.9)**: Upgraded for better dynamic range and clarity
Video Capabilities:
**8K at 30fps**, **4K at 120fps**, and **HDR10+ recording**
With so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just upgrade
on July 1, 2025
Posted by: Malhakita
[This review was collected as part of a promotion.] I come from a s21ultra line up. I upgraded to a s23ultra then a s24ultra and now im fully upgraded to a s25ultra. And man i can say this phone is light. You can notice the speed and processing. The pictures are beautiful. So should you upgrade? In my opinion yes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone!
on July 1, 2025
Posted by: BirthNurse
[This review was collected as part of a promotion.] I love everything about this phone. First thing I love is the rounded edges instead of the square ones. It makes it so much easier to hold the phone and I think it looks a lot more stylish. I also love love love the camera. The function and features on this camera are top notch. Also the screen is large and beautiful. Everything is crystal clear and like having a mini HDTV in your hands. 10:10 would recommend this phone a thousand times over. I will always buy Samsung Galaxys from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product. The future is here!
on July 1, 2025
Posted by: Filippo
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a few weeks now and it’s honestly one of the best phones I’ve had. Multitasking is super smooth — I can jump between apps, split screen, and everything just flows. Galaxy AI also adds some really smart touches that make daily tasks quicker without even thinking about it. And the camera? The resolution is unreal. Photos come out insanely sharp, even at night. I can't wait to see what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on July 1, 2025
Posted by: Chinnu4509
[This review was collected as part of a promotion.] The Galaxy S25 Ultra redefines flagship power with its pro-grade camera, blazing-fast Snapdragon chip, and sleek design. Its advanced AI enhances photography, boosts performance, and personalizes your experience like never before.
Value
5
Written by a customer while visiting Samsung US