Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,697 Reviews)
Rating breakdown 20,697 reviews
5 Stars
17,807
4 Stars
2,248
3 Stars
387
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,008 out of
1,160)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Excellent camera
on October 10, 2025
Posted by: Brinko
[This review was collected as part of a promotion.] I keep coming back to the ultra series due to the amazing camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the Line!
on October 10, 2025
Posted by: DakotaG
[This review was collected as part of a promotion.] First things first, I love the Galaxy AI feature that allows you to remove objects, people, or just about anything you need from a photo. Never thought I'd use it as much as I do! Second, the camera on here is amazing and I know I'm not using it to it's fullest extent. If someone that has an actual understanding of photo settings got ahold of this thing, they'd be able to take some mesmerizing photos! Third thing, I love the battery life on this, there are times where I don't charge my phone for almost two days (usually because I forget to plug it in at night) and I still have just enough battery for that 2nd day! Fourth, this is my first phone that's had a stylus on it and my biggest worry is that whenever I drop my phone, the stylus will eject and get lost. I have indeed dropped the phone a handful of times and its never been ejected! I also love using the stylus to take handwritten notes! I don't have the best handwriting so it has trouble putting it into text sometimes, but it's still faster for me to write notes than to type them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is a fast, powerful device.
on October 10, 2025
Posted by: Silkposter
[This review was collected as part of a promotion.] Business by day, gaming by night - the Samsung Galaxy S25 Ultra is a beast of a phone. With the S pen and Samsung Dex, I don't even need my laptop to write up documents, fill out spreadsheets, or draw diagrams and sign paperwork on the go. When It's time to have fun, the S25 Ultra makes Gaming smooth and easy, always providing excellent performance. Photos come out amazing, and the Galaxy AI powered generative edits can make great photos even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on October 10, 2025
Posted by: Rob1976
[This review was collected as part of a promotion.] I use all the tools the S25 Ultra has to offer all perform flawlessly i e also recommended the device to friends and family very happy with my choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 10, 2025
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] The Samsung phone just keeps getting better and better. The picture taking quality is out of this world. The storage is crazy also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Better than Pixel 10 Pro XL
on October 10, 2025
Posted by: Drgero2
[This review was collected as part of a promotion.] I actually got Pixel 10 Pro XL in August when it was launched and didnt love the phone so I returned it and got 25 Ultra and it is a much better phone. Galaxy AI is leaps ahead of Pixel AI in all senses and makes it a much more fun phone to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, powerful, and absolutely stunning
on October 10, 2025
Posted by: ChickenNuggets123
[This review was collected as part of a promotion.] Galaxy S25 Ultra is everything you could want in a phone and then some. It’s fast, beautiful, and ridiculously capable. It feels like Samsung listened to every piece of feedback over the years and built their most refined, complete device yet. Whether you’re a tech lover or just someone who wants a phone that does it all, the S25 Ultra delivers. It’s more than just a smartphone it’s the best of what technology can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my favorite
on October 10, 2025
Posted by: Italy8JV
[This review was collected as part of a promotion.] The S22 I had definitely had a better camera. It was easier to navigate thru. Too many AI features on this model and the text messaging changed thru Google...hate it
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hey Italy8JV, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a learning curve that causes some frustration as you best align the device to your preferences. We have provided a link to an article to help you with the camera of your device for the best possible photos and videos. We have also provided a link to the complete manual for your device to assist you further with the different settings for messages and additional uses of your phone. Lastly, we have provided a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US