Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,285 Reviews)
Rating breakdown 27,285 reviews
5 Stars
23,388
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
It's just an extremely heavy phone and there's als
on July 2, 2025
Posted by: Kevin83
[This review was collected as part of a promotion.] Still haven't gotten to use the Galaxy AI I just got the phone turned on because I had an issue with the screen protector was defective
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25Ultra phone of the year
on July 2, 2025
Posted by: Shubham
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra and wanted to share quick feedback. The device truly impresses with its stunning display, solid battery life, and premium build. The new Galaxy AI features are a real standout — especially the live translation and photo editing tools, which feel futuristic and genuinely useful.
A few areas for improvement: occasional software stutters, noticeable warmth during heavy use, and still too much bloatware.
Overall, the S25 Ultra shows Samsung’s innovation at its best — especially with Galaxy AI — and I’m excited to see how it evolves.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a Great phone no problems
on July 2, 2025
Posted by: Luislb
[This review was collected as part of a promotion.] Ive been a long Samsung galaxy owner , and this new S25 Ultra does not disappoint. Ive gotten different phones for work or family members but nothing beats Samsung. I will always love my Samsung products. Also I love the Galaxy AI ,it helps way to much that I dont really even type when I need to search or need something.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on July 2, 2025
Posted by: murielf
[This review was collected as part of a promotion.] Good phone love the look and the performance one of the best galaxy phones I've had so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OMG AMAZING PHONE!
on July 2, 2025
Posted by: Bluedevilman
[This review was collected as part of a promotion.] This phone has so many great features. The battery is amazing usually around 45 percent remaining after a normal days use when I go to bed. Camera quality and options are out of this world literally I can see craters on the moon clearly in my photos. Screen is super bright and incredibly clear and it works well for gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera with ai is a winning combo.
on July 2, 2025
Posted by: Djsvain
[This review was collected as part of a promotion.] So I recently found out I could use galaxy Ai to identify things in my pictures with ease. One of the first things I did was take objects and people out of pictures. It's just a winning combination.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big love samsung!
on July 2, 2025
Posted by: Ahweesoreo1986
[This review was collected as part of a promotion.] Been using samsung since college life still loving it year by year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Scratch screen
on July 2, 2025
Posted by: Toad97
[This review was collected as part of a promotion.] Easy to scratch and break screen. Not great battery life
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi Toad97, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and wanting to ensure the durability to make continued use easy. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind when using your device. We have provided a link to the Samsung Support Team if you have questions about available accessories for your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US