Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,057 Reviews)
Rating breakdown 20,057 reviews
5 Stars
17,221
4 Stars
2,177
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,052 out of
1,223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Awesome product.
on October 10, 2025
Posted by: Bluethunder
[This review was collected as part of a promotion.] My new device (s25 ultra) is fantastic, lots of new features and still the same easy device to navigate. An addition the new AI feature does make for quick searches and hands free experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with great features
on October 10, 2025
Posted by: DoubleS
[This review was collected as part of a promotion.] The galaxy ai is next level. It has helped me organize my life and keep me on tast. The S25 Ultra camera is the best yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This has an Excellant camera
on October 10, 2025
Posted by: Stamp1508
[This review was collected as part of a promotion.] My Galaxy S-25 Ultra is great for playing Marvel Strike Force or Vita Mahjong . The camera is otherworldly. The Galaxy AI is very helpful when researching movie release dates, song look up & play options, & sports team questions .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great product.
on October 10, 2025
Posted by: Dieselstud12
[This review was collected as part of a promotion.] The internet has been working very beautiful lately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on October 10, 2025
Posted by: Litabugg85
[This review was collected as part of a promotion.] I love my S25 Ultra. I love using the Galaxy AI feature. The phone takes quality pictures and videos. I love having the S pen to take notes and draw.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a wonderful device.
on October 10, 2025
Posted by: Strar12345
[This review was collected as part of a promotion.] Galaxy IA is wonderful, really the Galaxy S25 Ultra is the best cell phone I could have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A+ device
on October 10, 2025
Posted by: Ramsfan98
[This review was collected as part of a promotion.] I use my device for both personal use and work and I couldn't be happier. The the larger screen makes it easy to read and a reasonable size for videos. Using galaxy Ai has made searching for things much easier by identifying things from just a photo. And the battery life is outstanding I rarely have to charge more then once a day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Auto Volume control issue
on October 10, 2025
Posted by: Seahawks
[This review was collected as part of a promotion.] While playing YouTube on a mobile device connected to a vehicle, volume control functionality may be impaired.i unable to volume up or down, it stay in one level.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey Seahawks, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your hands free controls are with your device while driving. We have provided a link to the Samsung Support Team to assist you directly with this experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US