Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,062 Reviews)
Rating breakdown 20,062 reviews
5 Stars
17,225
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,056 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Extremely Useful AI, cant say enough good things!
on October 9, 2025
Posted by: Simomoney
[This review was collected as part of a promotion.] This phone is another gem in the Samsung Galaxy S Series. Fairly similar to its predecessor, with versatile features, proven reliability and now more efficient than ever! The Galaxy AI is extremely helpful in a multitude of ways from proofreading, editing or creating written documents, letters, texts. etc. to helping you plan & execute anything, to learning how to do something or providing you with different methods or ideas about how to, create, plan or learn just about anything. Im remodeling and redecorating my home as well as updating fixtures, appliances, etc. and the Galaxy AI is very useful helping me prepare and execute all of the tasks during this process. Gave me step by step instructions and/or suggestions on how to obtain qualified individuals and businesses to hire, average costs estimates to remain within budget, which products were the best for my price point and ensuring the execution is flawless by providing me the knowledge to guarantee the work is done accurately. I cant say enough good things about the Galaxy AI and Ive only just begun to tap into its potential! Thats only one of the great features! I highly recommend this phone series and this version is the best by far. I've been a loyal Galaxy S user since my first Galaxy S3 mini purchased over 10 years ago! Ive stayed loyal to the brand because of this S series & I love this phone! I still havent tapped into every features it has to offer but the S pen is another fantastic feature of this amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still best in class!
on October 9, 2025
Posted by: Spectre
[This review was collected as part of a promotion.] What's not to love. The flagship Galaxy series just keeps getting better! The addition of Galaxy AI features just elevates my experience for everything that I use my phone for and I use it for everything! It is my phone, laptop, tablet, and general counsel to the world!
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey Spectre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this device, and how much you have seen improvement with every device you've had in the past. We have shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Matchomen
from Boston MA
Expertise:Expert
Verified Purchase:Yes
I love this phone , he is the best u can buying its very perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hello Matchomen, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love this phone, and think it's the best option available on the market right now. We have provided a link to the full manual for your device to assist you with additional features available on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a SMART phone
on October 9, 2025
Posted by: BluntBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse that sets a new benchmark for flagship smartphones. Its sleek, premium design with the titanium frame feels solid in hand, and the stunning edge-to-edge display is truly breathtaking. The 6.8-inch Dynamic AMOLED 2X screen delivers vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate, making everything from scrolling to streaming look flawless.
Performance is blazing fast thanks to the latest Snapdragon processor and ample RAM, allowing seamless multitasking, gaming, and productivity. The battery life is impressive, easily lasting a full day even with heavy use, and the fast charging gets you back to 100% in no time.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures exceptional detail, while the improved zoom and low-light performance make every shot look professional. The built-in S Pen remains a unique advantage, perfect for quick notes, editing photos, or precise navigation.
Samsung’s software feels smooth and refined, with smart features that enhance the overall user experience. Whether you’re a power user, a content creator, or just someone who wants the best, the S25 Ultra delivers on all fronts. It’s easily one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spring , Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her phone. Won't go anywhere without it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy features of this android. Fast & reliab
on October 9, 2025
Posted by: Ladybug420
[This review was collected as part of a promotion.] Galaxy ai is wonderful. I especially love the pen that's removable with a click of a button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone amazing features!
on October 9, 2025
Posted by: Meagana13
[This review was collected as part of a promotion.] Great phone would recommend! Loved the 24 ultra and this one is j7st as great! Amazing camera and AI helps with so many different situations.
Value
5
Written by a customer while visiting Samsung US
Posted by: SD SD
from TX
Expertise:Expert
Verified Purchase:Yes
Good value for money. Good value for money. Good value for money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US