Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,067 Reviews)
Rating breakdown 20,067 reviews
5 Stars
17,227
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,057 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Galaxy For Life!
on October 6, 2025
Posted by: RavenB
[This review was collected as part of a promotion.] My experience with mt Galaxy S25 Ultra over the past 6 months has been great. As a proud Galaxy owner since the beginning, I’m excited about the features of the new Galaxy A1! It provides incredible support that I rely on for all my needs. The convenience and user-friendly design make my experience even better—I absolutely love having this device nearby and lost without it! :-)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Faster than the s24
on October 6, 2025
Posted by: SamsungLuvrRob
[This review was collected as part of a promotion.] Had a S24 Ultra that took a dip in the ocean-deep so I replaced it with an S25 Ultra. It is faster than the S24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best products!
on October 6, 2025
Posted by: drcaem5
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has been one of the best phones available. I recommend everybody at least try it you'll know you'll never go back to anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product make me feel good. Love it
on October 6, 2025
Posted by: Edwardo
[This review was collected as part of a promotion.] I love Galaxy AI. He's my everyday friend. I'm an immigrant to the United States. When I have a problem, I share it with Galaxy AI and it gives me advice and solutions. I talk to him when I feel like talking to someone.
I've been in the U.S. for almost three years, and Samsung is my favorite brand. Currently, I use Galaxy Ultra 25. Super fast and its camera is clean and crisp. With the 100x zoom, you can see heaven and angels 👼 The battery is also powerful. I can play the game and watch the video all day long without it discharging quickly. And the side that I like most is the instant translation side that is sure the keyboard. With that, I can write with Americans without getting in my head. For the record, I speak French. So with instant translation, I talk to Americans.
I've been in the U.S. for almost three years, and Samsung is my favorite brand. Currently, I use Galaxy Ultra 25. Super fast and its camera is clean and crisp. With the 100x zoom, you can see heaven and angels 👼 The battery is also powerful. I can play the game and watch the video all day long without it discharging quickly. And the side that I like most is the instant translation side that is sure the keyboard. With that, I can write with Americans without getting in my head. For the record, I speak French. So with instant translation, I talk to Americans.
Thank you very much Samsung for making fun my day everyday. 🙏🙏🙏🙏♥️♥️♥️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm really happy with my s25 ultra.
on October 6, 2025
Posted by: Turtleman
[This review was collected as part of a promotion.] Great battery life, excellent camera. All around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good phone
on October 7, 2025
Posted by: Grimmige
[This review was collected as part of a promotion.] The galaxy s25 ultra is really similar to its previous version but with increased galaxy AI features, its really comfortable to use at any time and made with really long lasting materials. I wouldn't think on buying another brand phone since im really happy with samsung.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Grimmige, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced Galaxy AI features on this device. We have provided a link to the full manual for your device to help you discover additional features that can enhance your experience. We have also provided a link to the Samsung Support Team if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gracy
from California
Expertise:Intermediate
Verified Purchase:Yes
I had good experience so far.Its light weight, easy to use and comparatively better thn last device.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, October 7, 2025
Hey Gracy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so initally pleased with the usage of your device, and finding it lightweight and superior to your previous device. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on October 7, 2025
Posted by: OptimisticOlive
[This review was collected as part of a promotion.] My phone is amazing I can take the best pictures of the moon an everything it is truly amazing
Value
5
Written by a customer while visiting Samsung US