Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,057 Reviews)
Rating breakdown 20,057 reviews
5 Stars
17,221
4 Stars
2,177
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,052 out of
1,223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
s25 Ultra is a Nice, good & reliable device.
on October 7, 2025
Posted by: Gregoryss25Ultra
[This review was collected as part of a promotion.] I originally owned the s22 Ultra & before that s20 FE. I can honestly say I believe the s22 was the game changer since the jump from s8, 9 & 10. The s22 was truly innovative. In EVERY way shape & form. Why did I wait so long to upgrade. Simple. NOT enough innovation from product to product. Meaning s23/s24. Why did I wait? To reasons: Same product, different name & if it's not broken, don'tfix it.(charging wear & tear - was only issue). Now that I have the s25 Ultra. I find it durable, reliable & fast. I like it - alot. Is there alot of difference between the two?? Not really, AI is stronger, overall speed is fantastic, 12 gigs of RAM, is better than 8 any day of the week & finally loyal (if that makes sense). I like the product & have referred others to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is beautiful
on October 8, 2025
Posted by: Dwilks67
[This review was collected as part of a promotion.] Everything is great about the phone. It works fast and the Ai is is excellent. The picture quality is beautiful. It takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful upgrade
on October 8, 2025
Posted by: Butters2140
[This review was collected as part of a promotion.] Typical Samsung powerhouse with the addition of AI making tasks much more interactive. From call assist to note assist to draw assist, you have the virtues of technology in your hands. Imo, they should have kept the Bluetooth on the S pen but otherwise, definitely worth the upgrade from the S22 ultra. If you're in the eco system, it's a no brainer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 9, 2025
Posted by: Friendship
[This review was collected as part of a promotion.] I used my phone for gaming and watching TV. It has great resolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few drawbacks
on October 9, 2025
Posted by: o7SKo7
[This review was collected as part of a promotion.] The phone looks great, has a good camera and the Galaxy AI features are insane, I also like the screen, and the smooth OS, the only drawbacks are in the battery life and the spen, since it has a big battery I used it to the limits bit it cant handle it and max gives 8 10 hrs the optimization could be better, the spen is a major downgrade from the previous one, I have stopped using the spen because of how bad it has gotten
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing! Galaxy AI is non-intrusive
on October 9, 2025
Posted by: S25newLove
[This review was collected as part of a promotion.] This phone can handle a LOT of usage, and never seems to lag. The battery lasts better than my previous galaxy S model. The built in Galaxy AI is intuitive and helpful and not as intrusive as some *others* I've used in the past. So far. I am loving this upgrade and the functionality of the phone, and it doesn't hurt that it is sleek and beautiful piece of tech.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there S25newLove, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse along with a beautiful design. We have provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good replacement for the note
on October 9, 2025
Posted by: Troyhvac
[This review was collected as part of a promotion.] Over all the s25 is a fantastic upgrade from my older note. I use it often for work to draw out thing for clients as well as taking notes or editing drawings so the pen is a must for me. I do miss the bluetooth pen for taking job site pictures but have got around it by using my watch. I was leary about the galaxy ai at first but have been using it and am pretty suprised at how easy it makes tasks as well as voice commands. Over all I am happy with the s25 and am glad I upgraded. Now if it lasts as long as my note did I will be more then happy.
Value
4
Response from Samsung USBy R&R Team, October 9, 2025
Hey Troyhvac, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device so useful as part of your ecosystem for both personal and professional needs. We have provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device is so easy to use.
on October 9, 2025
Posted by: ZayZayLB08
[This review was collected as part of a promotion.] I'm not tech savvy these days but Samsung made this device very user friendly. Everything I need for my every day life is located on my device and easily accessible. I also don't take a lot of pictures but WOAH is this thing nice.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there ZayZayLB08, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the experience you have had with your phone. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US