Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,068 Reviews)
Rating breakdown 27,068 reviews
5 Stars
23,248
4 Stars
3,000
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Kali
from WA, USA
Verified Purchase:Yes
Have had the device for a few weeks now - upgrading from an S20 Ultra 5G.
The phone overall is great. Loving the cameras. It could be the case I've chosen this time but the device also feels lighter/has a better distribution of weight? (My wrists are less fatigued during use)
Smooth transfer process with my carrier, smooth setup, and improved features.
Hoping this one lasts me about 5 years as well.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
New S25 Ultra
on July 7, 2025
Posted by: GalaxyGal
[This review was collected as part of a promotion.] Love this new Galaxy phone and AI makes it all the more likeable. Will definitely stay with the Galaxy Line!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on July 6, 2025
Posted by: Derilove1
[This review was collected as part of a promotion.] First of all the AI is superb, I have never seen anything like this it works so well with my photos and helping me do research.
The phone works very good. It as fast charging the battery last long and the quality of my photos is unmatched, am so happy I got this phone. Its my best phone purchase ever.
The phone works very good. It as fast charging the battery last long and the quality of my photos is unmatched, am so happy I got this phone. Its my best phone purchase ever.
Value
5
Written by a customer while visiting Samsung US
Posted by: SayMyName
Expertise:Expert
Verified Purchase:Yes
I'd say the best upgrade for a peron who wants a well deserved upgrade. Everything runs great on this behemoth of a phone. Kinda bummed out on the s pen features but I can still get some functionality I out of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good I bought TWO!
on July 6, 2025
Posted by: RB6543
[This review was collected as part of a promotion.] This phone is what I set my eyes on after 4 years with my S21 +. I've been buying the S series since it's inception and was happy to replace my child's phone with the same Galaxy S25 Ultra I was purchasing for myself. This phone will carry her the rest of high school and into adulthood with it's new features and components.
To be fair, I did compare my spouses favorite phones as well and decided to stay with Samsung.
The new Galaxy AI features are learning with me and adapting to my thought process. When it doesn't have enough information to process my request, Gemini with respond with what it needs from me to give me the best answer.
Advertising geared at my likes isn't for me because I want all different kinds of suggestions and with my Samsung Galaxy S25 Ultra and I get this feature. We appreciate the adaptability and the phones fluid transitions between our other Samsung and Google devices as well as different car manufacturers.
If you haven't yet, go put your hands on this phone and give it a whirl.
By the way, this camera generates 100x close ups of your photos. Look at the moon!
To be fair, I did compare my spouses favorite phones as well and decided to stay with Samsung.
The new Galaxy AI features are learning with me and adapting to my thought process. When it doesn't have enough information to process my request, Gemini with respond with what it needs from me to give me the best answer.
Advertising geared at my likes isn't for me because I want all different kinds of suggestions and with my Samsung Galaxy S25 Ultra and I get this feature. We appreciate the adaptability and the phones fluid transitions between our other Samsung and Google devices as well as different car manufacturers.
If you haven't yet, go put your hands on this phone and give it a whirl.
By the way, this camera generates 100x close ups of your photos. Look at the moon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S pen and some battery issue.
on July 6, 2025
Posted by: Max123
[This review was collected as part of a promotion.] Good if there is no random battery drain. It took so much time samsung to fix the iasue.
Samsung users miss the bluetooth enabled pen. Sad you have removed it.
Samsung users miss the bluetooth enabled pen. Sad you have removed it.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Love my Samsung always a great experience always the latest technology
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on July 6, 2025
Posted by: FilkJo
[This review was collected as part of a promotion.] Feels like I have the whole internet in my hand. This machine is powerful and surprises me all the time. I love Galaxy AI and how it makes day to day life simpler. Upgraded from a S22U and I am not disappointed.
Value
5
Written by a customer while visiting Samsung US