Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,072 Reviews)
Rating breakdown 20,072 reviews
5 Stars
17,231
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,060 out of
1,233)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
So easy to use!
on September 30, 2025
Posted by: Skeller89
[This review was collected as part of a promotion.] I love using the Galaxy AI to help me with my conversations as well as my photos I like to Photoshop. So it's really helped my ability to change like the dynamics of the photo. This phone is so easy to use. You can do anything with it it's so fast and customizable it's the best phone on the planet. I've only ever had Samsungs and will always continue with them.
Value
5
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Skeller89, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the enhanced camera features, and the ways you can edit them with Galaxy AI. We would love to hear from you again any time in the future you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressive phone
on September 30, 2025
Posted by: CrackenzX
[This review was collected as part of a promotion.] The galaxy S25 ultra has beat all my expectation, the form factor, weight and all the ecosystem around it is great, i have been using it for over 6 months and so far its snappy and fast as day1, the UI has quite a few things that you.need to adjust bit definitely is very good, the new Galaxy AI features are impresive, from the translator, caption on the calls , gemini ans other cool features make this phone ones of the best i ever had
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hey there CrackenzX, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your device, and finding it to still be one of the best you've ever had even after a period of usage. We hope to hear from you again in the future any time you have questions, or wish to share additional thoughts about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice and powerful phone
on September 30, 2025
Posted by: TedC6288
[This review was collected as part of a promotion.] The new s25 Ultra has been a great phone. Great cameras and great video display. Everything you need in a phone device.
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hey TedC6288, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device to be so great and the camera is helping you capture amazing photos and videos. We have provided a link to the complete manual for your device to assist you further in discovery of features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is wicked fast
on September 30, 2025
Posted by: Daiivew
[This review was collected as part of a promotion.] My Galaxy ai is my go to on a daily basis multiple times threwout my day. I love the graphics as well as how much I can juggle in my work day all on one phone it actually out performs my laptop by 3x hands down.
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hi there Daiivew, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding Galaxy AI to helpful to you for a range of daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone runs well
on September 30, 2025
Posted by: Ravenskies
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra phone truly stands out with its exceptional performance. The Galaxy AI system is particularly impressive, offering seamless integration and intuitive assistance. It's clear that Samsung has put a lot of thought into this device, ensuring it meets the highest standards of innovation. The Galaxy AI system is not only efficient but also incredibly user-friendly, making it a pleasure to use. Overall, the Galaxy S25 ultra phone is a remarkable addition to any tech enthusiast's collection.
Value
4
Response from Samsung USBy R&R Team, September 30, 2025
Hello there Ravenskies, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the features and usage of your device, and that you are finding it an impressive innovation in a device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 30, 2025
Posted by: Catracho44
[This review was collected as part of a promotion.] I use Samsung because it is the best thing that ever happened to me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my favorite phone
on September 30, 2025
Posted by: Alexa0414
[This review was collected as part of a promotion.] This phone has everything I need! I really like the new AI features and have used them for many different things. The camera resolution is amazing. I like the way it's user friendly and has multiple options for how I want everything to look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True flagship!
on September 30, 2025
Posted by: SolexS
[This review was collected as part of a promotion.] AI future found to be the most useful and accurate tool of this device. Search of any kind became a breeze. Happy, very happy with it.
Value
5
Response from Samsung USBy R&R Team, October 3, 2025
Hello there SolexS, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with your new device, and finding it so easy to use, especially with the features of Galaxy AI. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US