Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,072 Reviews)
Open Ratings Snapshot
Rating breakdown 20,072 reviews
5 Stars
17,231
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product. 
(
1,060 out of 1,233
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Voice to text feature
on September 29, 2025
Posted by: Sforgione
[This review was collected as part of a promotion.] I wish it had the old voice to text feature like I had on my S21. Great phone otherwise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is AWESOME!!
on September 30, 2025
Posted by: MarieSCB
[This review was collected as part of a promotion.] It is like having ur own GALAXY AI ROBOT! It's just awesome! The camera is beyond great. I'm glad I waited to get a new phone and finally caved and gave in and I couldn't be happier. It is SSSOOO much better than the one I had. But so far, I really like ALL samsung has to offer. All of their products are pretty awesome from the products I have tried. Wouldn't choose a different brand over Samsung thats for sure!! THANKS SAMSUNG!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User Friendly
on September 30, 2025
Posted by: Theoriginalrio
[This review was collected as part of a promotion.] I have always used Samsung products I am obsessed with this phone because it's very user friendly and so far I'm enjoying every update that they give Samsung out did themselves
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 30, 2025
Posted by: Pjo526
[This review was collected as part of a promotion.] Best phone all the ai features are very well implemented. I particularly like the photo edits.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect mobile for everyone
on September 30, 2025
Posted by: Mladjo
[This review was collected as part of a promotion.] Samsung AI for photos is Best. Phone is perfect for every day using.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone!!
on September 30, 2025
Posted by: Msyells
[This review was collected as part of a promotion.] Best phone that I have had so far. So many new features. Definitely surpassing the competition! #Androidfalife
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power of a PC, phone, TV, xbox... in your pocket!
on September 30, 2025
Posted by: TigerMan1582
[This review was collected as part of a promotion.] I'm not sure how much more powerful my Galaxy S Ultra is than my laptop, I just know it is! 12GB RAM! 5000mah battery! 120hz refresh rate! Quad HD! 😲 Super Ultra Mega Fast Charging! Every operation on this thing is fast, bug-less, glitch-less, and easy on the eyes. Easily the single greatest electronic device I've ever had, by a mile.
If I had to choose between my Galaxy or my Xbox Seris X... Galaxy. My Galaxy or my 4k TV... Galaxy. Galaxy or my HP laptop... GALAXY! I'd honestly choose this phone over anything! Btw, why it's still called a phone is...strange, no? Sure, it can be used as a phone, but it's so much more. I'd regret not mentioning the new Galaxy AI. It's hard to believe how good it works! It's like having a personal assistant and researcher on call 24 hours a day. And you can actually talk to it like a human now. Truly incredible. A little scary! 🤫
This device makes you feel like you can do real magic. It's the GOAT mobile device. And I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is just all you need In a smart phone.
on September 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Good Stuff (What I actually care about):
The Screen is Unbelievable: Honestly, it's the best part. It's huge, super bright (so you can actually see it at the beach or in bright sunlight), and everything just looks crisp and smooth. Scrolling social media, watching a video, even reading the news—it's a massive upgrade from older phones.
It's Fast. Like, Really Fast: Forget the processor names, what this means is your apps open instantly, switching between them is seamless, and you never feel like the phone is waiting for you. It handles anything you throw at it without a sweat.
The Cameras are Amazing: If you take a lot of photos—family, pets, food, sunsets—this phone makes you feel like a pro. The pictures are clear, even when it's dark outside. Plus, the zoom is incredible. You can actually take a picture of something far away and it doesn't look like a blurry mess.
Battery Life is Solid: This is huge. It has a big battery, and the new chip seems to use power smarter. For me, that means I can get through a full day of texting, browsing, and taking pictures without constantly worrying about finding an outlet.
It Feels Tougher: They used a strong material (titanium) for the frame and the glass is tougher than before. It just feels sturdy, which gives me peace of mind if I accidentally drop it (which, let's be real, I will).
The "Extra" Stuff (Things you might use, or not):
The S Pen (Stylus): It's built right into the phone. If you like to doodle, sign documents, or just q
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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