Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Love the clarity
on September 23, 2025
Posted by: Dsky25
[This review was collected as part of a promotion.] I use my phone for several things these days: pictures, video, watching movies, playing games, texting. The pictures are definitely clearer than any other phone I've used (including other Samsung Galaxy ones), the colors seem a bit brighter. The clarity of this phone is incredible. The volume on this phone doesn't need turned up very high on it, either, as just about every word is clearly heard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on September 24, 2025
Posted by: Scorpion4ever
[This review was collected as part of a promotion.] This phone is so premium. Amazing cameras, S-pen, fast, unbelievable screen. The software part is 10 years ahead! The AI is fantastic; I use it for translations, correcting my grammar, and to make my photos even better. Amazing phone.
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Scorpion4ever, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are thrilled with the features, quality, and usage of your device. We love that you are finding uses for Galaxy AI including translation, and assistance with grammar. We hope you'll reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2025
Posted by: Funtimes
[This review was collected as part of a promotion.] Love the camera on this phone. Really enjoy the size of phone. Really like how easy the phone is to use.
Value
5
Response from Samsung USBy R&R Team, September 24, 2025
Hi there Funtimes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying the design and features of your phone, and capturing amazing photos and videos with your camera. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI, and to the Samsung Support Team to offer assistance if any questions come up during usage. We appreciat eyou being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Calendar Feature Repeat Option
on September 25, 2025
Posted by: ImJustLydia
from Los Alamitos, CA
Expertise:Intermediate
The Samsung S25 Ultra is a convenient for all my needs except for one feature. On calendar, I'd like to add my payday dates on calendar but I do not have the option to repeat twice a month or approximately. I'd like to see that feature added once again. It used to have it in past models. It's missing on my current model.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there ImJustLydia, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important being able to keep track of important dates and information are to you every day. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you best align the settings of your device to your needs and preferences. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on September 25, 2025
Posted by: AyeRose
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an excellent phone. The size is perfect to use with one hand but large enough to have great details on pictures or social media.
The camera is phenomenal. It takes amazing pictures and is very easy to use. The only downside is the loss of the S pen acting as a remote camera clicker.
The sound quality is also great, both as a speaker and a phone.
Overall, I highly recommend.
The camera is phenomenal. It takes amazing pictures and is very easy to use. The only downside is the loss of the S pen acting as a remote camera clicker.
The sound quality is also great, both as a speaker and a phone.
Overall, I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well worth it
on September 25, 2025
Posted by: JMoonE
[This review was collected as part of a promotion.] I've had the device for at least 6 months and still have not used all it has to offer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 25, 2025
Posted by: StacysGalaxy
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra, this is the best phone I've ever had. The cameras are amazing. The Galaxy AI is such a great help, and the S pen can do so much I never thought something so small could be so powerful! I love Gemini she helps me so much. The quality of this phone is unmatched, It has so much storage it's crazy. The battery life is great I've went 2 days without charging it before I had to plug it in. There are so many helpful built in features that are great. The volume of the speakers and the sound quality is so great. I don't need a Bluetooth speaker to listen to my music I can just turn it up and go. I have a bad habit of forgetting to close or clear tabs, that usually makes other phones slow down, not my Galaxy S25 Ultra, it will keep up with me like no other. Theres so much more I love about this phone I cant even think about them all. Top tier totally recommed 20 out of 10! Way more than 5 Stars!
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hello StacysGalaxy, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving the enhanced features, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience. They can offer you assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra = Game-Changer
on September 25, 2025
Posted by: Naturally Healthy
Galaxy S25 Ultra = Game-Changer 🚀
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Response from Samsung USBy R&R Team, September 26, 2025
Hi Naturally Healthy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be such a game changer with the enhanced speed, camera, and battery life of your device. We would love to hear from you again any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US