Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Return to Samsung Galaxy
on September 22, 2025
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] I made the mistake on leaving Samsung last year and regretted it. I have been watching the reviews of the S25 Ultra and immediately returned once I paid off mistake from last year. I sincerely missed this device and all of it's features. Lesson learned indeed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera quality.
on September 22, 2025
Posted by: Bigfo3
[This review was collected as part of a promotion.] This phone will be used as my work phone so has the storage, camera quality, and design features I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and confortable smartphone
on September 22, 2025
Posted by: Javiser
[This review was collected as part of a promotion.] I really like this model, the camera shots awesome photos, i can use it all day with its battery. The AI helps me always in my daily life. I'm so glad about this smartphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience
on September 22, 2025
Posted by: Jarocho8
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is easily the best phone I've ever owned. The display is gorgeous, super bright and smooth, and the build feels premium and solid. The cameras are outstanding - especially the main and zoom lenses – giving me sharp photos in any situation. Battery life is reliable all day, and charging is fast enough for my needs. I also love the new Galaxy Al features, which actually make everyday tasks easier and more fun. Add to that 7 years of updates, and this phone feels future-proof. Expensive, yes, but
absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Vernie
from Eastern NC
Expertise:Intermediate
Verified Purchase:Yes
My S22 ultra failed 4 times with replacements..Love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great device
on September 23, 2025
Posted by: IntCraft
[This review was collected as part of a promotion.] A robust premium device with excellent software support. Numerous options for third-party accessories. Has been a joy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sorry moto!
on September 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my samaung ultra! As a former Motorola loyalist who was forced to switch after covid when it was obvious that Motorola wasn't coming out with anything new or anything that meant my needs. I finally decided on Samsung. I started out with a Samsung. Ultra 22 and have graduated since then. I now have the ultra watch and the pro 3 earbuds. And oh my gosh, it has changed the simplicity of my life, and as I'm getting older. AI has made texting and research. So much easier on my phone. I would not trade it for anything else. And I honestly recommend any Samsung product. I have even changed to Samsung. T v and again it is amazing.I love it and thank you samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Sosidity
from Cleveland, Ohio
Expertise:Expert
Verified Purchase:Yes
Beautiful phone, but I returned it. The picture quality of my S22 Ultra is so much better, the S25 Ultra pictures were blurry, off color and just not attractive at all. I also don't want to live without my bluetooth S-pen. I can't believe they removed the ability to take pictures and video with the pen. For those reasons, I will be searching for an S23 because the pictures are similar and the S-Pen still works the same.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 24, 2025
Hello there Sosidity, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations, or operating as intended. We have some great articles to help troubleshoot the camera quality and blurry photos you mention with your device, and have provided them below. We have also shared a link to the complete manual for your device that highlights the hand gestures and voice commands you can use with your camera on your device. Lastly, we have shared a link to the Samsung Support Team to offer assistance with any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US