Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,077 Reviews)
Open Ratings Snapshot
Rating breakdown 27,077 reviews
5 Stars
23,256
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Awesome phone
on July 17, 2025
Posted by: HelpTank
[This review was collected as part of a promotion.] I've been using it for the last couple days and the excitement is still there like day one especially with the new features and settings. I'm looking forward to having my phone for a long while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightning fast and Efficient!
on July 17, 2025
Posted by: Chucklesfish
[This review was collected as part of a promotion.] The processing speed of the S25 ultra has been unmatched in my eyes! Paired with the utility of Galaxy AI I've been several times more efficient in my day to day life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 Ultra
on July 17, 2025
Posted by: sp91266
[This review was collected as part of a promotion.] Upgrading to a new smartphone model can present a learning curve, even when staying within the same brand ecosystem. While the transition to a new interface may require some adjustment, patience is key. Familiarizing oneself with the device's features through tutorials and experimentation is beneficial. The integrated AI capabilities often offer enhanced functionality, necessitating exploration to maximize their potential. Ultimately, dedicating time to learn the nuances of the new device will lead to a more seamless user experience.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great devicd
on July 17, 2025
Posted by: LittleRed828
[This review was collected as part of a promotion.] The samsung S25 ultra has been AMAZING in the month I've had it. I originally had the s23 base model and wanted the newer but bigger version. The refresh rate is great for gaming, I can even stream fortnite! The camera is clear and pristine, the zoom is crazy good especially for those landscape and sky photographers. The Galaxy AI makes it fun, easy and interesting to use. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on July 17, 2025
Posted by: Smiggy
[This review was collected as part of a promotion.] I love the samsung galaxy s25 ultra the Galaxy Ai is amazing the cameras on the phone are amazing as well it's just my opinion but this is the best phone out right now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The nicest Ultra to date, love the titanium
on July 17, 2025
Posted by: DubbedtheB
[This review was collected as part of a promotion.] Pretty fly for a non all-dark tone device, as I didn't opt for an unlocked one. I don't normally like light colored phones, but the sheen of the titanium looks great. Never thought I'd like a hard edge on a phone, but the titanium feel of it makes up for that slight sharp edge you feel. My buddy says his is non-existent since he uses a case, but I can't see putting a device that feels this great in the hand into a case and making it thicker, even my usual all-aramid CF case would taint it. I'm not a fidget person or someone that needs to quell idle hands, but I find myself just reaching for the phone to hold it. Not even to check it, just to feel it. It's that good. They've made it less slippery, so I don't feel like I a going to drop it without a case like the S24 was. Pretty good balance in a single hand as well. Don't really use the Galaxy AI much other than the random item removal from pics, which usually works well, but can be hit or miss at times. Great outdoor brightness. S pen works as expected the 1 time I use it every month. Kinda wish they made a version without a rear camera (or flush camera with a smaller battery) as I don't use it much and the table wobble when pecking out texts is just annoying.
Kinda wish they'd bring back the notification light as well, but they have 3rd party apps to use the flash for that. Overall, great, but not perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had!
on July 17, 2025
Posted by: MamaOfFive
[This review was collected as part of a promotion.] This phone is amazing! The options for customization and the things you can do that are specific to not only the s25 series but for the ultra alone are endless but yet the phone doesn't feel overwhelming. It feels very technologically advanced and modern but not too much to where you feel like you can't figure anything out. The Galaxy AI options that are threaded into this phone are very impressive, fun and easy to use! The screen is a perfect size as well is the phone, not too big but big enough to feel like you have a lot of screen to look at. And, now that I know about the stylus that comes with this particular phone and have learned how to use it, the stylus being an option is literally a sole reason that I would purchase this phone again and again! Having the stylus and all the features that it offers whether it's the special features or just the fact that you can scroll and navigate the phone easier, is ONE of the main reasons I love this phone and am glad I chose it. The other main reason that I absolutely love this phone and would suggest it to anyone, is the darn camera system on this thing!!! I'll say this, I've never seen a camera that takes such BEAUTIFUL pictures/videos and that also offers so many options pertaining to taking the pics/videos then this phone. I am absolutely in love with phone and I am extremely happy that I bought it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Love my Samsung S25 Ultra! Stunning display.
on July 17, 2025
Posted by: Goddess1
[This review was collected as part of a promotion.] My new Samsung S25 Ultra has been a game-changer for me! I'm obsessed with how it enhances my streaming and gaming experiences. With the powerful processor and stunning display, I can seamlessly stream my favorite games and movies on platforms like Twitch and Netflix. I'm also using it to write ebooks, including my upcoming book about Stoic women and a short story about divine justice. The Galaxy AI features are incredibly helpful, especially the intelligent camera system and editing software.
The phone's advanced features, like voice-to-text and long battery life, make it easy to focus on my creative ideas and work on the go. Fast charging capabilities mean I can quickly top up my battery and get back to streaming, gaming, or writing. Overall, I'm absolutely loving my Samsung S25 Ultra, and the Galaxy AI features have become essential to my daily routine. This phone has exceeded my expectations and helps me stay creative, productive, and connected!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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