Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,970 Reviews)
Rating breakdown 28,970 reviews
5 Stars
24,827
4 Stars
3,239
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Does what I need
on August 7, 2026
Posted by: 1nvestor
[This review was collected as part of a promotion.] I like a device that works long hrs and doesn't overload it memory and become sluggish. This device does that in most cases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 out of 5 as expexted.
on August 7, 2026
Posted by: JBurn83
[This review was collected as part of a promotion.] I chose the S25 Ultra because I push a phone harder than most people do, and it keeps up all day. The flagship chip handles everything I throw at it, from split screen work sessions to long editing runs, and it stays smooth even with a dozen apps parked in the background. The generous memory means my tabs and projects are still sitting there hours later, exactly where I left them.
The large, beautiful display is the real workhorse. It stays readable in direct sunlight, and the flatter edges make writing with the S Pen feel more natural than any slab I have used. I take notes in meetings, mark up documents, and sketch quick diagrams without ever reaching for a laptop.
The high capacity battery carries me from early morning through late evening with room to spare, and fast charging tops it off quickly enough that I barely think about it. The main camera pulls detail I did not expect, and the long reach telephoto lens has quietly become my favorite for anything past arm's reach.
Add years of promised updates and the premium titanium build, and it feels like a phone I can commit to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25ultra
on August 7, 2026
Posted by: Crochetgirl
[This review was collected as part of a promotion.] I'm glad I chose this phone it's been a great phone, I love the camera quality and it's just been a great phone overall!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 out of 5 as expexted.
on August 7, 2026
Posted by: JBurn83
[This review was collected as part of a promotion.] I chose the S25 Ultra because I push a phone harder than most people do, and it keeps up all day. The flagship chip handles everything I throw at it, from split screen work sessions to long editing runs, and it stays smooth even with a dozen apps parked in the background. The generous memory means my tabs and projects are still sitting there hours later, exactly where I left them.
The large, beautiful display is the real workhorse. It stays readable in direct sunlight, and the flatter edges make writing with the S Pen feel more natural than any slab I have used. I take notes in meetings, mark up documents, and sketch quick diagrams without ever reaching for a laptop.
The high capacity battery carries me from early morning through late evening with room to spare, and fast charging tops it off quickly enough that I barely think about it. The main camera pulls detail I did not expect, and the long reach telephoto lens has quietly become my favorite for anything past arm's reach.
Add years of promised updates and the premium titanium build, and it feels like a phone I can commit to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 7, 2026
Posted by: Lollipop
[This review was collected as part of a promotion.] Having a device that is reliable and easy to use, I'm glad I chose the ultra 25. It applies me to handle daily tasks and photos and videos are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on August 7, 2026
Posted by: Dustypoodle
[This review was collected as part of a promotion.] I chose my phone because I love everything about androids. I have previously own all the Notes, and the S models are the next best thing. Then I fell in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
a decent phone
on August 7, 2026
Posted by: PhonePurchaser
[This review was collected as part of a promotion.] i chose the galaxy s25 ultra as i am familiar with samsung phones, and was upgrading from an s23 ultra. i enjoyed no longer having the curved edges on the screen. the loss of major functionality in the S Pen, along with generally lackluster support for samsung leads me to knock off 2 stars.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey PhonePurchaser, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the design changes to the hardware of your device. We have provided a link to an article to help you with the redesigned features of your S Pen to integrate them in to your usage. We have also provided a link ot the Samsung Support Team to assist you through chat if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone since s23 I always updated to the newe
on August 7, 2026
Posted by: Gabu13
[This review was collected as part of a promotion.] Most of my use of the samsung phones as I have 2 different S and A models I use them for my work stuff they are great and the Ai helping me so much
Value
5
Written by a customer while visiting Samsung US