Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(21,123 Reviews)
Rating breakdown 21,123 reviews
5 Stars
18,126
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Capistrano
[This review was collected as part of a promotion.] Camera and thr AI are spectacular! It is extremely quick and the battery life, omg it's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Meech225
[This review was collected as part of a promotion.] Nice product this won't win just for fun i guess must have a boring life to be doing this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Runs really smooth and charges amazing
on September 15, 2025
Posted by: Kkkksskkk
[This review was collected as part of a promotion.] The galaxy ai is a great feature to have on top of all the other features offered
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung is the only phone worth anything
on September 15, 2025
Posted by: roseiel
[This review was collected as part of a promotion.] I love my samsung I have been with samsung since the S5 and every iteration is better. Now with galaxy AI my phone is my everything. Gaming with Xbox game pass plus an AI assistant to help with my day to day. Then add that my phone controls my smart home with galaxy smart things. I will never go with anything but samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and reliable
on September 15, 2025
Posted by: Cmwally24
[This review was collected as part of a promotion.] GALAXY Ai makes my new phone a walking all inclusive servant, savant, secretary and all around best friend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone.People complain about t
on September 15, 2025
Posted by: MamaTish
[This review was collected as part of a promotion.] I absolutely love my phone galaxy a I has made it incredibly easy to do everything that I need to do in a fast and efficient time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone great
on September 15, 2025
Posted by: Jimothy
[This review was collected as part of a promotion.] The galaxy ultra has been great. Battery lasts me all day, does everything I want it to. Galaxy AI is helpful when needing to be hands free
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like this product
on September 15, 2025
Posted by: Jrc0390
[This review was collected as part of a promotion.] I like this product. I love the camera and zoom on it and how its relatively easy to navigate. I however dont like that sometimes my screen freezes or won't let me answer calls on Facebook messenger. It doesn't happen often but it does happen. I love the galaxy Ai and gemini.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey Jrc0390, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the usage of your device for your camera, and that you are finding it easy to navigate. We have provided a link to an article to assist you with those times you mention the device freezing. We have also provided a link to an article to help you with non-Samsung apps not operating as intended. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if your frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US