Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,924 Reviews)
Rating breakdown 20,924 reviews
5 Stars
18,001
4 Stars
2,273
3 Stars
395
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,015 out of
1,168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great AI Features
on September 15, 2025
Posted by: My1phone
[This review was collected as part of a promotion.] The AI features help me with work and streaming, and higher Education programs, the new s25 Ultra is amazing the size reminds me of the Note 20 all of the new features of this phone is top tier, would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, minor cons
on September 15, 2025
Posted by: CharlieX83
[This review was collected as part of a promotion.] I really like the s25 ultra. Is a great phone with fast speeds and a lot of multitask handling. I would love a more polished version of oneUI with widgets and icons, the actual ones are very plain and rough the pill shape looks horrible. I would like a more stylish approach, and definitely a better charging speed, 45W is already outdated. But overall a magnificent phone that I wouldn't change for other one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on September 15, 2025
Posted by: Yezidle3
[This review was collected as part of a promotion.] Me gusta mi celular ha tenido una evolución significativa desde mi s4 ; muchos anos con Samsung y los que faltan team Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A masterclass of luxury and genius
on September 15, 2025
Posted by: Skuub859
[This review was collected as part of a promotion.] The new galaxy s25 ultra has become a vital piece of my everyday life, the detailed cameras help me capture crazy views of the various events i work, and the new and improved Galaxy AI helps me stay on routine and stay organized during chaotic work weeks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone. Everything from the sound. Great
on September 15, 2025
Posted by: Linlin
[This review was collected as part of a promotion.] AI is great help. Sound is perfect. Hd videos look 🔥 fire!!!! Sound is amazing. I have no complaints about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on September 15, 2025
Posted by: Rickperl
[This review was collected as part of a promotion.] You is the best smart phone I've ever owned and I've owned many..
I never have a problem or a slow down when using this phone.. the battery life can use improvement but, not enough to make me an unhappy customer.. love my Galaxy s25 ultra.. great product.
I never have a problem or a slow down when using this phone.. the battery life can use improvement but, not enough to make me an unhappy customer.. love my Galaxy s25 ultra.. great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra: Sets New Standard for Phones
on September 15, 2025
Posted by: Lokiswgunworks55
[This review was collected as part of a promotion.] "The Galaxy S25 Ultra isn't just an upgrade; it's a statement. With its breathtaking display, the S25 Ultra redefines what a smartphone screen can be. The camera system is revolutionary, capturing details I never thought possible on a phone. And the performance? It's lightning fast, handling everything I throw at it with ease. Samsung has truly raised the bar. The S25 Ultra isn't just a phone; it's the future of mobile."
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage and features of your new device. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the fastest in coolest phone I've ever had
on September 15, 2025
Posted by: Rob1989
[This review was collected as part of a promotion.] This phone takes phenomenal photos in videos and also the "Galaxy AI" or Gemini AI is so cool. I can sit there and talk to Gemini and have a full conversation and ask it anything. The way that this phone uses AI is wild.I can have it help me with my pictures updating stuff. The artificial intelligence integrated into this phone makes it something special. I cannot wait to see what Samsung implements with their next versions of phones with AI or Galaxy AI.
Value
5
Written by a customer while visiting Samsung US