Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,343 Reviews)
Rating breakdown 27,343 reviews
5 Stars
23,440
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
1
Same as the s24 ultra just more expensive
on July 28, 2025
Posted by: Moogoth
[This review was collected as part of a promotion.] Same as the s24 ultra but more expensive not really an upgrade at all
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Moogoth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you, and wanting to feel that you have made a good investment in a device. The upgraded processor, intelligent battery, and additional features of Galaxy AI make this device faster than before, able to go with you all day, and help you streamline so many daily tasks. We have provided a link to the complete manual to help you with these enhanced features. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Turbo charged performance, right out of the gate
on July 28, 2025
Posted by: SantaFeFilmmaker
[This review was collected as part of a promotion.] I've had to say goodbye to my desktop and laptop computers because the S25 Ultra is extremely versatile and packed with features that I need for a myriad of tasks. The camera, Galaxy AI, and battery life are all top-notch. A superior product unrivaled by all the others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on July 28, 2025
Posted by: Esmom10
[This review was collected as part of a promotion.] I use my phone for everything. Work, home, movies, everything. I love the "Galaxy AI" it isn't obtrusive like some others can be. It helps when I need it. I used to have a S9. This phone is such an upgrade from that...I recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second S24 Ultra review
on July 28, 2025
Posted by: Chelle706
[This review was collected as part of a promotion.] Loving the new UI design and feel. Started working more with Galaxy AI features to setup personal preferences without having to know a lot about how to get to the submenues great feature for beginners. Once users start to learn how to use AI they will appreciate it more. Love the new design with not only beautiful but rugged exterior and an internal S pen holder for easy storage and convenience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on July 28, 2025
Posted by: GalaxyUser2
[This review was collected as part of a promotion.] Using my Galaxy S25 Ultra with Galaxy AI has been great! I can tell the speed difference between the Galaxy phone I had previously to this one now, and the difference is so impressive on how fast my phone works and does what I need it to do on a regular basis. I use my phone to make my life more productive throughout the day, including creating Bixby routines and modes. The AI interface helps so much with setting the Bixby features up, allowing me to just go throughout my day without the worry of having to think while doing a task or moving on to the next routine, my phone automatically does it seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down a awesome device
on July 28, 2025
Posted by: Wht19Ranger
[This review was collected as part of a promotion.] The S25 ultra is by far one of my favorite galaxy device I've owned in a long time. It's fast takes phenomenal pictures. Offers great batter life. And cant forget the awesome Galaxy Ai Features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone! AI is very useful!
on July 28, 2025
Posted by: Kermit
[This review was collected as part of a promotion.] The performance and visuals of this phone are amazing!! The UI is very smooth and easy to navigate. The AI has also proven itself to be very useful! From web searches to looking for specific photos, I'm truly amazed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth experience
on July 28, 2025
Posted by: Loli123
[This review was collected as part of a promotion.] I use my phone for all calls, texting and social media. It keeps me on schedule and monitors my health. Does a great job
Value
5
Written by a customer while visiting Samsung US