Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(21,200 Reviews)
Rating breakdown 21,200 reviews
5 Stars
18,189
4 Stars
2,311
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Out done themselves
on August 19, 2025
Posted by: SLAYERICAN
[This review was collected as part of a promotion.] I have always been a Samsung fan for the longest. I've changed to a Google pixel for the last 2 years and finally have come back to Samsung this past year... I don't know why it's taken so long to find my way back but im glad, very impressed with the product. The hardware has always been great but including the AI into this package it is truly the icing on the cake.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about my Galaxy S25 Ultra
on August 19, 2025
Posted by: Bigpanch76
[This review was collected as part of a promotion.] Love all the updates features and memory. Trying new things w Galaxy AI and everything transferred over from old device even things I thought were lost. What's not to love?! Thx, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s 25 ultra is an exceptional phone
on August 19, 2025
Posted by: Shadow246
[This review was collected as part of a promotion.] The Samsung s 25 ultra is an exceptional choice for anyone seeking a top-notch smartphone experience. Its impressive specifications, including a high-resolution camera and robust performance, make it a standout in the market. Additionally, the elegant gold design adds a touch of sophistication to any user's daily routine. This combination of advanced technology and refined aesthetics truly sets it apart from other devices. For those who value both functionality and style, the Samsung s 25 ultra is an outstanding choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an great device to be used for everything.
on August 19, 2025
Posted by: Filthybroke1
[This review was collected as part of a promotion.] Everything about this phone is top notch. I have been using Samsung phones since the S3 came out. I have been hooked since and so have most of my kids. The camera takes amazing pictures and I use it all the time. I have received rave reviews for the picture quality so I point my friends in your direction. Being able to use Microsoft apps with DeX is a huge win for me as I use it all the time. The speed at which this phone process things is rather remarkable. I often wonder what Sansung is going to do next. However I was a bit disappointed when the powered Spen went away. I would love to see that back. Using Gemini on the phone is a breeze and a huge help. Huge fan of AI by the way. Whether I am watching MAX, HBO, Disney or something else, the video quality is by far the best. Even playing games on the phone is fun and I have no glitches and it doesn't lag. The performance is of the charts. I thank you for your exceptional products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone with one Terabyte memory
on August 19, 2025
Posted by: V0nndermaxx
[This review was collected as part of a promotion.] Galaxy AI is the best phone I've ever owned. It's fast and will never run out of memory. Long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Yes it does but it freezes alot
on August 19, 2025
Posted by: Redbird1
[This review was collected as part of a promotion.] I like my note 20 alot better this phone freezes and the back of the phone has already cracked even in an otter box case,my note lasted for years until the speaker went bad I don't think I'm going to be able to say the same about this phone
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Redbird1, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team if you are interested in repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best yet.
on August 19, 2025
Posted by: Baeza8
[This review was collected as part of a promotion.] This phone is amazing. The new galaxy line with Galaxy AI has exceeded expectations. The design is pretty nice. It has always had great features but it continues to improve. It is crazy how good customizations there are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been awesome
on August 19, 2025
Posted by: Stephi41
[This review was collected as part of a promotion.] My Samsung Galaxy has been amazing. I use it for work and just over all a great phone.
Value
5
Written by a customer while visiting Samsung US