Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(21,751 Reviews)
Open Ratings Snapshot
Rating breakdown 21,751 reviews
5 Stars
18,658
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product. 
(
1,123 out of 1,302
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Everything just works smoothly
on August 12, 2025
Posted by: Trl888
[This review was collected as part of a promotion.] Went from a S23 Ultra to a OnePlus 13 for 6 months. From day one, I had issues with the OnePlus from Android Auto to signal issues to software bugs. With OnePlus, software updates come 2-3 months at at time. I was happy to come back to Samsung and just have everything work as expected again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing flag ship of samsung always have been a fw
on August 12, 2025
Posted by: Dshafour
[This review was collected as part of a promotion.] This has an amazing ai capacity and a great camera who needs a labtop when you have this it is a great device really. I give it a 5 star because it is absolute king of a phone. Never has it slowed oown or lagged the display is great and always has had vivid plus photo and viewing capacity
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Honest Review
on August 13, 2025
Posted by: CarolinaCrow
[This review was collected as part of a promotion.] My honest review is that im a little disappointed. I feel for the price i paid i should at least get a more premium feel especially with the "jet black" version. I honestly enjoy and find myself using my s24 ultra more than my s25. I love taking pictures and this phone by far along with the s24 ultra knock out not only the competition but any phone out there. Im able to produce professional photography looking photos and videos with them. Then when you throw in "Galaxy AI" in with that. Its so easy and your pictures and videos come out so much better. I like my s25 and s24 ultra cant wait to see what all the s26 ultra can do. #teamULTRA #galaxyai
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth experience
on August 13, 2025
Posted by: Trademarkk
[This review was collected as part of a promotion.] The Galaxy AI experience, the increased battery performance along with 1TB of space makes my s25 ultra the ultimate flagship. I can't take my hands off of it. There is no aspect of this phone that leave you blown away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy s24 ultra
on August 13, 2025
Posted by: Galaxieslovinsamsung
[This review was collected as part of a promotion.] Love my Samsung galaxy the quality is amazing the Ai features it a great addition to the outstanding work of art my samsung is. I stream videos and have excellent game play with out the lag the display is strong and the phone also has a good strong battery life and fast charging for those on the go and you have updates ofter to keep the device running smoothly vivid displays and camers quality 100 times the zoom samsung has truly done a great job in achieving what I believe a perfect phone should be only down fall for me was the cost of owning such a top of the line phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall pretty good. No particular issues.
on August 13, 2025
Posted by: DOROTHY17
[This review was collected as part of a promotion.] The phone is awesome.
Excellent performance. Surprisingly Durable.
Easy to use. Not complicated to figure out.
Has a wide variety of options in terms of what it can do.
Fun to experiment with and has a really long battery life so I can go practically the whole day without having to worry about charging it. And even if I have to charge it midday, I don't need to wait long since it charges so fast.
I really enjoy the options for what I can do with photos and videos. The images are vivid, vibrant and clear. Especially creating my own collages or cropping things out.
Then there's the "Galaxy AI" on the phone.
Honestly? I prefer to use other AI to aid in doing online research but honestly? It's not bad. It does what I need it too and that's enough for me. But it's not always accurate and certainly doesn't exceed my expectations.
Overall? The phone is very good. Not neccessarily have to buy since it's obviously not cheap. But 10/10 would recommend if it's well within your means and you can afford it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am absolutely thrilled with my new phone!
on August 13, 2025
Posted by: BlownAway81
[This review was collected as part of a promotion.] Wow, I'm completely blown away by my new Galaxy S25 Ultra! The camera is seriously next level, taking the most stunning photos I've ever seen on a phone. And the new AI features? They're absolutely mind-blowing, making everything so much easier and more intuitive. I can't believe how much faster and smoother the phone runs, even when I'm multitasking like crazy. Honestly, I'm obsessed with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new phone is simply incredible, a true marvel!!
on August 13, 2025
Posted by: LovingtheS25ultra
[This review was collected as part of a promotion.] WOW.... I just got my hands on the new Galaxy S25 Ultra, and I'm absolutely blown away! The camera is insane, taking photos that look like they're straight out of a professional studio. But the real game-changer is the AI; it's like having a super-smart assistant built right into my phone. I'm seriously so stoked about all the new features, I can't wait to see what else it can do! As for gaming,it is truly amazing and can process and compute flawlessly. It is quicker than any other device that I have owned,thus far. Procurement of this technological marvel is highly recommended!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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