Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,216 Reviews)
Open Ratings Snapshot
Rating breakdown 28,216 reviews
5 Stars
24,198
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Faster processor, way better battery.
on August 17, 2025
Posted by: Staticmematic
[This review was collected as part of a promotion.] Im still not sure how to use galaxy Ai. I kind of miss the feature with the Ai that utilized the camera where I could draw things in my livkngroom and walk around it. Beyond that, the phone is great. Im glad it doesn't have a curved screen and that glass screen protectors fit better. The battery life is great. Even though it has a larger battery, it feels lighter than my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from old phone
on August 17, 2025
Posted by: Secrettunnel
[This review was collected as part of a promotion.] Just got this new phone upgrading from the S20+, so far it's so much better. The Galaxy AI features that translate are going to really help if and when I travel. The routines are going to help navigate life and the stylus is fun/easy to use. The customization options are on point. The pictures I took with this phone are clear as day. Overall if you're considering getting a new phone the S25 Ultra is an amazing choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse, gaming
on August 17, 2025
Posted by: X92PRO
[This review was collected as part of a promotion.] This device is one of the best phone samsung has ever built. It has a strong body with an impressive screen to body ratio. Although this is a big phone but it's light and thin and one ui makes it possible to use it one handed. Galaxy AI is one the most advanced you could find in a phone right with makes the phone ab even better tool you could use in your day to fay life. It features a quad rear camera system with a 200MP wide-angle lens, a 50MP periscope telephoto lens with 5x optical zoom, a 10MP telephoto lens with 3x optical zoom, and a 50MP ultrawide lens. The front camera is a 12MP sensor. Galaxy AI, generative edits, translator, webpage, galaxy note summary. All around this is a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really nice , great camera
on August 17, 2025
Posted by: Nandish
[This review was collected as part of a promotion.] The S ultra series is really nice phones and great camera. Now they also have "Galaxy AI" , which really great feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buisness platform
on August 17, 2025
Posted by: Midwestwholesome
[This review was collected as part of a promotion.] This device, an AI-powered and comprehensive platform for business, has proven to be a boon, facilitating my search for products across various email offerings. The entire realm of the S25 Ultra platform essentially transforms into a laptop that fits effortlessly in the palm of your hand. So from everyday use to business to search and research, this device has been as solid as it can be. Its seamless connectivity and intuitive interface allow for efficient multitasking, catering to both personal and professional needs. Moreover, the robust battery life ensures that I can rely on it throughout the day without any interruptions. As I explore its vast features, I find myself increasingly impressed by the device's ability to adapt to my evolving requirements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on August 17, 2025
Posted by: SpenLover10
[This review was collected as part of a promotion.] I use the galaxy s25 ultra daily for work, and personal use. I use the s pen to take quick notes. My daughter uses it to draw silly faces. I love the fact that there is still a galaxy with a s pen option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Performance is top notch.
on August 17, 2025
Posted by: 2Tall21
[This review was collected as part of a promotion.] The S25 ultra is a boss in performance Im not a gamer but I use it for everything else and then some. I am somewhat disappointed in the s pen downgrade. I used the Bluetooth feature quite a lot on the note 20 model when taken photos. I was pretty bummed out when I tried to use it just to find out that feature had been dropped this year. Even more heartbreaking was expecting a best in class camera, and getting quality and performance closer to that of a 35mm Kodak wind up However I do love the "Galaxy AI" integration and use it multiple times throughout the course of my day. I guess all in all I feel taken and wish i would've gotten the fold.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Was Skeptical
on August 17, 2025
Posted by: SignalPrime
[This review was collected as part of a promotion.] With how heavily the promotional material for this line pushed "Galaxy AI", rather than focusing on hardware improvements, I was skeptical of this as an upgrade from my S22 Ultra. Especially with features like Bluetooth on the s pen being Thanos snapped away, I was considering leaving Samsung, who's phones I've been buying since before smart phones were even a concept.
The time to upgrade came, and I wasn't too impressed with my alternatives. I'm still too chicken to buy a folding phone, so I got the S25 Ultra instead, with a plan that would let me easily change in the near future.
I don't think I'll be doing that. I had plans to use my 3 free upgrades a year to try all kinds of different devices, but I'm absolutely in love with this phone. Galaxy AI really does make everyday things smoother and easier, and I didn't think it could get better than my S22 Ultra's camera, but I'm completely blown away by what this device is capable of. With or without processing, regardless of the lens or basic settings used, every single image and video come out crisp and accurate. On top of that, the battery lasts more than 3 times as long, and the screen gets so bright that I often have to turn it DOWN, in direct sunlight.
Everything I attempt to do on this phone is lightning fast; no delays, no crashes, no worries. Even after loading it down with 1000+ apps, and running a frankly ridiculous amount of customization and other background services.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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