Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(29,985 Reviews)
Open Ratings Snapshot
Rating breakdown 29,985 reviews
5 Stars
25,726
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Not an expert
on August 18, 2026
Posted by: dubba1
[This review was collected as part of a promotion.] I'm not an expert, and I don't use all the features this device has. Yet I still love this device, easy maneuverability and I can get through the day with the battery. I especially love the use of the S-Pen, making it a lot more maneuverable getting around the device. The camera and video features are exceptional, pictures quality is definitely a k which one I don't know but it's one of them. The Samsung line of devices are among the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung products!!!
on August 18, 2026
Posted by: KingFisher
[This review was collected as part of a promotion.] As a longtime fan of the Android ecosystem, I chose the Galaxy S25 Ultra because I wanted the absolute best hardware on the market. After using it, I can confidently say this is the undisputed top of the cellphone world right now. The performance, screen, and cameras are unmatched.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is always make great phones
on August 18, 2026
Posted by: 05Khan1994
[This review was collected as part of a promotion.] Samsung is great brand
They make always good things
I like samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on August 18, 2026
Posted by: BeeCee
[This review was collected as part of a promotion.] I chose these products because they are the best in quality out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra - automation and audio quality!
on August 18, 2026
Posted by: Audiorobert
[This review was collected as part of a promotion.] I chose the S25 Ultra for it's superior imaging and sound quality. What I discovered is that it does everything better than the so called competition. Stronger wifi, better call retention, it even rips through XL spreadsheets as good as my laptop!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S user since the S5 model
on August 18, 2026
Posted by: Samsunguser26
[This review was collected as part of a promotion.] I chose to stay a samsung (currently S25 Ultra) user mainly because of the camera quality. I have seen the quality difference compared to other popular phone brands and I don't think I will ever change. But, samsung has a lot of other cool features like S pen amongst many other that I have not fully discovered.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on August 18, 2026
Posted by: Jcain65
[This review was collected as part of a promotion.] I got this phone in September 2025. I am so I chose it! It's got fantastic features and works beautifully. The cameras are superior to any phone I have ever owned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My samsung
on August 17, 2026
Posted by: Butcherman611
[This review was collected as part of a promotion.] Sometimes you get half of a message, you can't see the rest. The text is too big and you can't make it smaller, and sometimes when you shut your phone off, whenever was in the background, playing still keeps on playing, and you have to go in and keep on resetting your phone, restarting your phone, it's quite annoying
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there Butcherman611, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you with the experience you mention with your messages and media. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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