Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(21,635 Reviews)
Rating breakdown 21,635 reviews
5 Stars
18,571
4 Stars
2,349
3 Stars
422
2 Stars
132
1 Star
161
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
My new Galaxy 25 ultra smartphone
on August 8, 2025
Posted by: BlkShpOps
[This review was collected as part of a promotion.] I love the look and feel of the Galaxy 25 ultra. I'm still going through the customization of my 25 ultra, which is why I gave it 4 stars instead of 5 stars. I really like the flat screen as my Galaxy 23 ultra's was beveled and wasn't compatible with any screen protector I could find. I'm looking forward to learning how to use Galaxy AI and it seems easy using my Galaxy 25 ultra. I definitely recommend getting a Galaxy 25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on August 8, 2025
Posted by: Oreo99msj
[This review was collected as part of a promotion.] This phone is sleek, defined and easy to use. Love the AI feature.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
The pen works great runs and it runs smooth on non-gamer games. There are no over heating issues.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 ULTRA
on August 8, 2025
Posted by: ISABEL
[This review was collected as part of a promotion.] THE GALAXY S25 ULTRA IS SUPER AWESOME THE FEATURES ARE OUTSTANDING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto es asombroso, la mejor decisión
on August 8, 2025
Posted by: El1804cabecilla
[This review was collected as part of a promotion.] Galaxy AI is the best there is. I'm convinced I couldn't have made a better decision than getting my Samsung Galaxy.
Besides enjoying my favorite series, movies, and video games, the battery is perfect, long-lasting, and it only takes a short time to get it back to 100% battery and continue using my Galaxy. The best camera, the best shots in my videos, are amazing.
Thank you, Samsung, for making my daily life so much easier. Because yes, Galaxy AI is always there to support me when I'm busiest, and whenever I need it, it's there to help. I'm delighted.
Besides enjoying my favorite series, movies, and video games, the battery is perfect, long-lasting, and it only takes a short time to get it back to 100% battery and continue using my Galaxy. The best camera, the best shots in my videos, are amazing.
Thank you, Samsung, for making my daily life so much easier. Because yes, Galaxy AI is always there to support me when I'm busiest, and whenever I need it, it's there to help. I'm delighted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 8, 2025
Posted by: Jay2L4U
[This review was collected as part of a promotion.] I love the new 25 ultra. Its a fast phone, very responsive and very customizable.
The new AI is very nice having due from having to use it daily in my normal and work life.
The new AI is very nice having due from having to use it daily in my normal and work life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on August 8, 2025
Posted by: Hambone
[This review was collected as part of a promotion.] Great specs and easy to use for day to day use. Comfort of use is awesome as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
That phone
on August 8, 2025
Posted by: Yeffrr
[This review was collected as part of a promotion.] It good phone good features and better easy use and I got it
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hey there Yeffrr, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra. We are so happy to hear that you have had a good experience with your device overall. We have provided a link to the complete manual for your device to help you with additional features including Galaxy AI. We have also shared a link to the Samsung Support Team if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US