Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,096 Reviews)
Rating breakdown 28,096 reviews
5 Stars
24,141
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
Samsung Messages
on September 15, 2025
Posted by: Sissy1025
[This review was collected as part of a promotion.] Why why why did you stop using Samsung messaging app on the 25. Having to use Google or other apps is very inconvenient. I lost messages and photos.
BRING IT BACK
BRING IT BACK
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Sissy1025, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a learning curve, especially with features that have been changed from previous usage. We have provided a link to the full device manual to help you align the settings to your preferences, and maximizing your messaging experience. We have also shared a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes the best quality phones
on September 15, 2025
Posted by: Mk8230
[This review was collected as part of a promotion.] The best product ever made! Galaxy AI is the best product created
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Mikeright
[This review was collected as part of a promotion.] I like the Galaxy AI features on the phone like for fixing pictures, transcript assist, & browsing assist are most used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: YaBoiBlue
[This review was collected as part of a promotion.] My Samsung Galaxy is great and actually has a useful AI Galaxy AI to help with everyday tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great all around device
on September 15, 2025
Posted by: Slumerican1891
[This review was collected as part of a promotion.] This device is great all around, whether it be cellular or WiFi. Features are unmatched in every department!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always samsung
on September 15, 2025
Posted by: Gatesy0720
[This review was collected as part of a promotion.] I wouldn't choose any other phone besides my samsungs@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on September 15, 2025
Posted by: BigFriz
[This review was collected as part of a promotion.] I love the feel and weight of the phone. Not had any problem with my phone. Love the AI photo feature , circle it and the computer removes the object ...so cool
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on September 15, 2025
Posted by: Lovecamera
[This review was collected as part of a promotion.] Love to use my camera for my products. Look with perfect definition. And Galaxy Ai is amazing. I'm feel I live with somebody
Value
5
Written by a customer while visiting Samsung US