Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,944 Reviews)
Rating breakdown 20,944 reviews
5 Stars
17,974
4 Stars
2,277
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I love my phone because it makes my life easier.❤️
on July 28, 2025
Posted by: Cecy503
[This review was collected as part of a promotion.] My beautiful phone is like the sea breeze
Galaxy IA🤩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could have been 5 stars
on July 28, 2025
Posted by: drums317
[This review was collected as part of a promotion.] Took advantage of terrific rebate in February thru Spectrum deal.. top notch cameras, & many other features, especially AI. In June started to get warnings of moisture and debris in charge port, UNPLUG immediately, when using charge cable.For days, couldn't charge brand new phone,was told had to return for repair ! Found on YT, clearing cache solves problem ... it did, bought wireless charger,as it still occurs occasionally
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek Phone, User Friendly, Great Camera
on July 28, 2025
Posted by: Miriadwords
[This review was collected as part of a promotion.] I previously had both the S20 Ultra and S21 Ultra, so this S25 Ultra feels like a gorgeous continuation of improvement on an already pretty fantastic device. The best description that's coming to mind for me is that many of the changes are small but not minor. As in, the appearance of many things hasn't changed dramatically, but the usability and functionality has improved exponentially. As someone who was already familiar with the Galaxy S20 series, I found this to be the best of both worlds. I'm also a huge fan of the updated color choices and larger storage options.
I will say, I'm not a fan of AI much in general, so that's really my only complaint - the continued insistence to use Galaxy AI. I'm sure I could better manage this in settings, so I take partial responsibility.
Overall, I'm loving my experience with my phone. As mentioned, any complaints are simply based on personal preference vs an actual tech issue, and my lack of delving fully into all the settings. I plan on having this phone for as long as possible. It meets all my needs and then some.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, amazing display
on July 28, 2025
Posted by: Lfyllarra
[This review was collected as part of a promotion.] This phone is great. It has many useful features. The display is amazingly crisp and bright under sunny weather, the cameras are great. All the AI features work great and are very useful. The only downside this phone has compared to previous models, is the lack of Bluetooth support for the s-pen. It was a very useful feature that samsung should get back in future models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the device
on July 28, 2025
Posted by: Apache326
[This review was collected as part of a promotion.] I love using the phone, I signed for Gemini subscription because I enjoy interacting with AI and I also use it at work too
Besides the battery life falling off unlike other series. No other complaints.
Thank you.
Besides the battery life falling off unlike other series. No other complaints.
Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 28, 2025
Posted by: Bittersweet1357
[This review was collected as part of a promotion.] I love my Phone, I'm a senior citizen and I love the large screen.
So many useful features Galaxy AI is fun to explore.
Im mostly a Facebook fan but I also like to explore some mush on the web.
This phone makes it all so easy .
Thank you for a great senior friendly phone.
So many useful features Galaxy AI is fun to explore.
Im mostly a Facebook fan but I also like to explore some mush on the web.
This phone makes it all so easy .
Thank you for a great senior friendly phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I expected
on July 28, 2025
Posted by: WillieJ
[This review was collected as part of a promotion.] Switched from the S22 ultra, and the 25 ultra is exactly what I expected. Galaxy AI is doing all the writing for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 28, 2025
Posted by: Queenofnoone
[This review was collected as part of a promotion.] Absolutely love this phone.. pics are amazing and so vivid!!
Value
5
Written by a customer while visiting Samsung US