Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,882 Reviews)
Open Ratings Snapshot
Rating breakdown 20,882 reviews
5 Stars
17,920
4 Stars
2,271
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,114 out of 1,292
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This phone has been all around wonderful so far
on July 23, 2025
Posted by: Dmarieb
[This review was collected as part of a promotion.] It's just all around a wonderful device from the screen view,camera, speaker, stylus, etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 24, 2025
Posted by: Me2008
[This review was collected as part of a promotion.] The galaxy S25 ultra is amazing. I started with the Zflip6 and switched. So glad i did. The S25 ultra is a way better phone. AI galaxy is better in it as well. Im able to do more. The pictures are a better quality. Video calls are better as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic quality and speed.
on July 24, 2025
Posted by: Dave2218
[This review was collected as part of a promotion.] Galaxy ai ia great I love it. I love the phone and its features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 24, 2025
Posted by: Mpatten
[This review was collected as part of a promotion.] I love my device and AI is great I highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Always Samsung
on July 24, 2025
Posted by: Snoop999
[This review was collected as part of a promotion.] Always pick Samsung for my phone, best all around phone out there.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 24, 2025
Hey Snoop999, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are so pleased with the usage of your new phone. We have provided links to resources to help you discover the full capabilities of your device and integrate features like Galaxy AI in to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on July 24, 2025
Posted by: Bad Idea
from Northern NJ
Expertise:Intermediate
Verified Purchase:Yes
Nice phone &easy to setup. Great purchasing experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new phone
on July 24, 2025
Posted by: Olha
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra with 512 GB of storage is just amazing. It's very beautiful, thin, and comfortable to hold, despite its large size. The screen is bright and smooth, making it a pleasure to watch videos or scroll through social media. Everything works fast and smoothly, allowing you to play games, shoot videos, and edit content without any lag. The camera is top-notch, producing clear photos, especially at night, and offering excellent zoom capabilities. The battery lasts all day, even with heavy usage, and it charges quickly. I also liked that it has a stylus, which is great for quickly writing notes or editing photos. Overall, it's a really cool phone - it's expensive, but it feels like a cool phone. I recommend it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 24, 2025
Posted by: Adrianna
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
A bit disappointed that the pen is not Bluetooth anymore. I hope they bring that back as well as the sim card slot. The camara is great!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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