Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,643 Reviews)
Open Ratings Snapshot
Rating breakdown 28,643 reviews
5 Stars
24,593
4 Stars
3,201
3 Stars
539
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Galaxy ultra
on October 2, 2025
Posted by: Beagle
[This review was collected as part of a promotion.] Fantastic phone no complaints at all. Galaxy ai is cool too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy Ultra
on October 2, 2025
Posted by: JSantana
[This review was collected as part of a promotion.] Outstanding Samsun Galaxy phone. One of the best cellphones that I bought. Easy transfer from the old one to the new one. All very clear. Samsung Galaxy all the way. The Camera is in another level. The Galaxy AI is like Chat GPT but better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone Ever!!!!
on October 2, 2025
Posted by: Lyn2000
[This review was collected as part of a promotion.] I love my new phone. Galaxy Ai is amzing. It has helped me out so much. I can do so much on the S25 Ultra. I love the customization of this phone. The camera quality is absouletly insane too. I have nothing bad to say about this phone. I am really happy I made the switch to Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This has been my favorite Samsung phone
on October 2, 2025
Posted by: Ter4170
[This review was collected as part of a promotion.] I use it for everything! The galaxy AI features are super helpful
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, but ........
on October 2, 2025
Posted by: JokerWhoLaughs
[This review was collected as part of a promotion.] The Galaxy AI is great and the phone is powerful but it's missing the Bluetooth stylus and I feel the phone could be a tad smaller.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 2, 2025
Posted by: Fractal
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s easily the best phone I’ve ever owned. The build quality feels premium right out of the box solid, durable, and sleek with a design that balances style and function perfectly. The massive display is bright, sharp, and smooth, making everything from streaming to scrolling feel effortless.
What really stands out is the speed. The processor handles multitasking, gaming, and heavy apps without breaking a sweat. Switching between apps is instant, and even demanding tasks like photo editing run flawlessly. Paired with plenty of RAM, it never feels sluggish, and the battery life holds up well despite the power it pushes.
The camera system is another highlight crisp photos, detailed zoom, and amazing low-light performance. Samsung packed serious hardware and software into this device, and it shows in every shot.
Overall, the Galaxy S25 Ultra is a powerhouse. Between the performance, smooth software experience, and the premium build, it’s the kind of device that makes everything feel faster, easier, and more enjoyable. It’s more than just a phone it’s a tool I trust for both work and play.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phones ever!
on October 2, 2025
Posted by: Kattj1006
[This review was collected as part of a promotion.] This phone is absolutely amazing! All of the ULTRA phones have been to me!
Im especially in love with the camera! No other phones are able to take the amazing, incredible pictures like this phone is able to! Especially of the moon!
The phone has cool AI features as well of course making it super up to date.
Id never buy any different phone again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy Ultra 25
on October 2, 2025
Posted by: MammaD
[This review was collected as part of a promotion.] I really enjoy using my new Galaxy . Its a great phone. Very dependable. I really like being able to use tap to pay and all of the other features it has. The new AI that comes on this phone is incredible! It allows you to do so many things never before could do!
Value
4 out of 5
4
Response from Samsung USBy R&R TeamOctober 2, 2025
Hi there MammaD, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your device, and finding all of the enhanced features useful for your needs every day. Please, reach out to us again in the future if you ever have questions, or wish to share additional thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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