Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,845 Reviews)
Open Ratings Snapshot
Rating breakdown 20,845 reviews
5 Stars
17,886
4 Stars
2,269
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,114 out of 1,292
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
unsatisfied
on July 16, 2025
Posted by: jesseboy
from San Antonio Texas
Expertise:Expert
it was good but had alot noise want a better phone that works
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxi AI and s25 ultra are must haves
on July 16, 2025
Posted by: Bobomb87
[This review was collected as part of a promotion.] Samsung Galaxy s25 ultra is a must have phone. I was hesitant to upgrade because I loved my s22 ultra. However, Samsung made the whole thing seamless. The Galaxy AI is unmatched with its usefulness and fun. Only request is to be able to name the AI assistant or change the wake up command to make it more personal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone.
on July 16, 2025
Posted by: Pukar Baral
from Ruston LA
Expertise:Expert
Verified Purchase:Yes
I absolutely love the phone. But I hate that you have removed the Bluetooth from the SPen. The ultra means having all the features jammed up in the phone for that price range.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on July 16, 2025
Posted by: Diolab
[This review was collected as part of a promotion.] It is a truly impressive piece of technology, offering a remarkable user experience. The device's intelligent features, particularly the IA capabilities, enhance daily interactions with the phone. I find that the camera excels in capturing stunning photos, which adds to its appeal. Moreover, the phone's intuitive interface and smooth performance make it a pleasure to use for various tasks. Overall, this is a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone...Great Features
on July 16, 2025
Posted by: SamsungGalaxyGirly
[This review was collected as part of a promotion.] First thing first, the camera on this phone is amazing. The different things you can do with your photos as well as your videos is crazy. AI!!!! Galaxy AI!!!!! I love love love the "Galaxy AI" on this phone. I definitely use it majority of the time while using my phone. My grandmother is always asking to use it when she's trying to figure out something she can't really remember. She loves Gemini more than I do and she loves to leave notes on my phone. The Galaxy S25 Ultra is hands down the best phone I've ever had. I'm definitely a loyal Samsung Galaxy user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on July 16, 2025
Posted by: Rushane
Verified Purchase:Yes
I have no regret with this purchase; it is good as they say
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like the new S25 ultra
on July 16, 2025
Posted by: DizzyDiva
[This review was collected as part of a promotion.] I like the new ultra 25. It's fun and easy to use. And play with a lot of fun new gadgets, the a Galaxy AI is fun to play with helpful in a lot of ways. It's an all around good phone. The camera is awesome too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"S25 Ultra: Sharp, Smart, and Seriously Fast
on July 16, 2025
Posted by: Pubgerm
[This review was collected as part of a promotion.] After spending time with the Samsung Galaxy S25 Ultra, I can confidently say it’s one of the most complete and impressive smartphones I’ve ever used. From design to performance, Samsung didn’t cut any corners — this device lives up to the “Ultra” name in every way.
The display is breathtaking. The Dynamic AMOLED 2X screen is bright, sharp, and buttery smooth thanks to the high refresh rate. Whether I’m watching videos, gaming, or scrolling through social media, everything feels incredibly fluid and responsive. It's also surprisingly easy on the eyes outdoors in bright sunlight.
Performance-wise, the S25 Ultra handles everything I throw at it with ease. Multitasking is effortless, apps open instantly, and there’s no lag even when switching between games, video editing apps, and productivity tools. The processor is lightning-fast, and paired with generous RAM, it delivers a flagship-level experience.
The camera system is where this phone truly shines. From ultra-wide landscapes to close-up details, the results are stunning. The AI enhancements are smart without being overbearing, and the night mode continues to amaze me with how much detail it captures in low-light conditions. The zoom capabilities are also unmatched — I can capture shots from far away without losing clarity.
Galaxy AI is the real game-changer.
The S25 Ultra isn’t just powerful — it’s smart. Samsung’s Galaxy AI features elevate the experience to a whole new level. I’ve used it to summarize long texts, trans
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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