Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,881 Reviews)
Open Ratings Snapshot
Rating breakdown 28,881 reviews
5 Stars
24,750
4 Stars
3,230
3 Stars
557
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
RP Engineer Analyst
on October 10, 2025
Posted by: Bill
from Houston TX
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone and price. My work cell is a S22 ultra. There are some major improvements still learning. Camera is one of the biggest improvements.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has do many amazing features!
on October 10, 2025
Posted by: Live4golf
[This review was collected as part of a promotion.] My new S25 Ultra is so incredible! There are so many features that I never really used on my previous Galaxy phones. Like the AI on this phone. I just recently started using AI to create amazing enhanced photos from my album. The quality of these new enhanced photos are top notch.
I use this new phone in my everyday life. For work, to watch movies and even for gaming.
I can't wait to explore this amazing phone more in depth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone with great features
on October 10, 2025
Posted by: DoubleS
[This review was collected as part of a promotion.] The galaxy ai is next level. It has helped me organize my life and keep me on tast. The S25 Ultra camera is the best yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super powered
on October 10, 2025
Posted by: TheManT
[This review was collected as part of a promotion.] Has every feature imaginable for min computing, great battery, and easy to use.
Galaxy AI opens up new doors for learning as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
"Galaxy S25 Ultra: Power Meets Precision
on October 10, 2025
Posted by: Izakvdm
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers where it matters most: speed, power, and performance. Whether multitasking, gaming, or handling demanding apps, this phone feels lightning-fast and effortlessly smooth. The display is stunning—vibrant, crisp, and a joy to use indoors and out.
Samsung’s S Pen continues to be a standout feature, especially when paired with the broader Galaxy ecosystem. From seamless device syncing to productivity boosts, the integrations feel polished and genuinely useful.
However, the much-hyped @GalaxyAI features fall short. Most enhancements are software-based and don’t feel like true hardware-driven innovation. It’s more marketing than magic.
Battery life is fair—not bad, but not class-leading either. You’ll get through a day, but power users may need a top-up by evening.
Verdict: A powerhouse flagship with real utility in Samsung’s ecosystem, but don’t buy it for the AI. Buy it for the speed, screen, and stylus.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on October 10, 2025
Posted by: Kswizzz
[This review was collected as part of a promotion.] Super fast and flawless phone, I've had this phone since the launch and have had no issues at all, Love it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features, learn something new daily
on October 10, 2025
Posted by: StaSamsung
[This review was collected as part of a promotion.] My device is used as a 2 for one. I use for personal and work. Great security and learning new features every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best complete phone
on October 10, 2025
Posted by: Kjmaxgo
[This review was collected as part of a promotion.] Every phone has drawbacks, but Galaxy S25 Ultra has achieved perfection. Battery, screen, processing power, cameras and accessories like the pen are best in class.
The Samsung ecosystem is a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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