Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,250 Reviews)
Rating breakdown 20,250 reviews
5 Stars
17,373
4 Stars
2,197
3 Stars
393
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,110 out of
1,288)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
S25 ultra
on June 30, 2025
Posted by: Dollface1129
[This review was collected as part of a promotion.] I upgraded to the s25 ultra after my s22 ultra broke beyond repair. The galaxy AI on the new phones is awesome. I will never have anything but galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone 📱
on June 30, 2025
Posted by: Subhani
[This review was collected as part of a promotion.] I love this phone and I am a Galaxy fan from long-time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung, but one thing is disappointing
on June 30, 2025
Posted by: Siggiesmom
[This review was collected as part of a promotion.] I use my phone for almost everything. Email, games, phone calls, texts...u til getting this S25 Ultra, I had zero complaints. The only thing that disappointed me with this device is that I can't use the stylus to snap a picture like I could with the S22 Ultra. I'm not happy about that. But other than the elimination of that feature, I like the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device
on June 30, 2025
Posted by: Kimo79
[This review was collected as part of a promotion.] The AI future are really cool. Camera is great. Speed is so fast. The only thing I I didn't like is that they removed the capturing features from the S Pen.. but overall it's a good phone. I have been using the Samsung galaxy S series for over 10 years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast great screen
on June 30, 2025
Posted by: Mjposner
[This review was collected as part of a promotion.] Great phone with excellent cameras. Fast at all tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I would have stayed with the s24 ultra
on June 30, 2025
Posted by: Galaxyuser45
[This review was collected as part of a promotion.] I do use the Galaxy AI to refine my photos but besides that it's all bigger hype than what it's worth.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Galaxyuser45, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that our customers have a range of needs and wants from their chosen device including wanting to feel that they’ve had made a good investment in a device they love. We have provided a link to the full device manual to help you discover additional features of your device and integrate them in to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, I like the portrait video etc.
on June 30, 2025
Posted by: Andpilo
[This review was collected as part of a promotion.] I've never had a chance to use the AI features unfortunately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra a serious win
on June 30, 2025
Posted by: CompMage
[This review was collected as part of a promotion.] I am really enjoying the S25 Ultra. This phone is almost more useful than my laptop for keeping everything organized for me.
The camera improvement have really impressed me over my s23ultra. Great details in all my pictures. The AI for quick adjustments like light settings and light corrections really make things look better.
Gaming is always smooth with the 120hz screen.
Value
5
Written by a customer while visiting Samsung US