Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,326 Reviews)
Open Ratings Snapshot
Rating breakdown 30,326 reviews
5 Stars
25,962
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
This is great product
on September 7, 2026
Posted by: Bigdog
[This review was collected as part of a promotion.] Love how Galaxy S25 Ultra is so easy, only reason why I gave it 4 star 🌟 is because cant get the voice typing to work otherwise is great phone to have. Tons of features!!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great storage and camera
on September 7, 2026
Posted by: Heza2471
[This review was collected as part of a promotion.] I chose samsung devices over other devices, because of the durability that they have. And the storage for the price they're much more affordable. I feel like than other devices. And they are much more durable. I have dropped my device several times and it still works. The storage on it is wonderful. I can play my games seamlessly. I've got a game that takes almost 50 gigs, and I have no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone in my opinion.
on September 7, 2026
Posted by: Fairylady
[This review was collected as part of a promotion.] I have always preferred a larger phone. And this one is. Love love love the stylist. I can sign paperwork send personal hand written text. The pictures and editing quantity looks like professional pictures. That is incredible to me. Between personal, professional and camera quality there is no better option for a phone, unless its the newest galaxy ultra the 26! This will be the phone I will always have, just upgraded to the newest version. I am amazed how galaxy is going to top the 25, and they have the 26. I am so ready for it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 7, 2026
Posted by: PickleLover85
[This review was collected as part of a promotion.] I chose this phone because of the camera quality, storage availability, and easy to use functions. Love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Power and Versatility Daily
on September 7, 2026
Posted by: GreenSockets
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a device that could effortlessly handle high-demand tasks, creative projects, and schoolwork. It has exceeded my expectations across every category.
​The processing power is exceptional. Demanding mobile games and heavy application workflows run smoothly without lagging or thermal throttling. The display is bright and sharp, making content consumption and reading easy in any lighting.
​The built-in S Pen is an incredible tool for productivity and digital art, giving precise control for taking notes, sketching, and navigating apps. Battery life easily lasts throughout long days of heavy use without needing constant recharges.
​Overall, it is a complete, powerful device that fits perfectly into my daily routine for both productivity and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the S pen
on September 7, 2026
Posted by: Jersey
[This review was collected as part of a promotion.] I use my phone like a notebook daily. I chose this device because the S pen makes it extremely convenient to jot down quick notes on the move.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product delivered on its promises and then so
on September 7, 2026
Posted by: veefancylady
[This review was collected as part of a promotion.] I chose the Ultra 25 because of the camera and the bigger screen. I will be ready for the Ultra 26 in a while. But right now I love my 25 Ultra and enjoy all the wonderful features. I have tried the camera's new features and continue to find and try more. I am so happy and satisfied. I tell anyone who will listen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on September 7, 2026
Posted by: vix328
[This review was collected as part of a promotion.] I chose the S25 Ultra as an upgrade from the S23 three years ago and couldn't be happier. Not only has it withstood the test of time, I love being able to use the pen for games I couldn't have played otherwise!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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