Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,002 Reviews)
Rating breakdown 20,002 reviews
5 Stars
17,197
4 Stars
2,170
3 Stars
376
2 Stars
117
1 Star
142
87%of customers recommend this product.
(
1,046 out of
1,207)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This device battery life is outstanding
on June 17, 2025
Posted by: Kimerialx
[This review was collected as part of a promotion.] The Samsung Galaxy s25 ultra has features that offer a better user experience that no other phone in the market can it terms of performance and reliability. Its IA capabilities have no match and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everything
on June 17, 2025
Posted by: JAG2018
[This review was collected as part of a promotion.] This phone has been very easy to use and very helpful with work. The galaxy AI feature is the best and helps me with certain things I have to do with work and the features for AI photo editing is a 10+ absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: mlien913
from East Orange NJ
Expertise:Intermediate
Verified Purchase:Yes
Love how this phone works and sleek it is. The color isn't as green as I had hope but that's not as important.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best
on June 17, 2025
Posted by: KMO120
[This review was collected as part of a promotion.] Ditched my camera and use the s25 ultra for photography and creating video clips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular Device!
on June 17, 2025
Posted by: IzzyRose2427
[This review was collected as part of a promotion.] The S25 Ultra is so perfect for anyone who wants both a phone and a small tablet in their pockets. The features that the S pen adds to the phone elevates the experience on a whole other level. Being able to draw and write out your texts, or better yet, your Galaxy AI prompts is super fun and easy. Using the Galaxy AI to create images from your own drawings using the S pen is super fun and addicting. Streaming from the device is a breeze and the quality of the screen makes everything pop. The cameras are so good as expected with Samsung devices, especially the Ultras!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone is beatiful
on June 17, 2025
Posted by: RickyZpha
[This review was collected as part of a promotion.] This Phone is good and the best of the World, the technology IA is asomm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on June 17, 2025
Posted by: TEEZJAY
[This review was collected as part of a promotion.] The Galaxy AI is awesome. The features and clarity of the screen.
The little hidden features make the phone even better.
The battery life is really good and the size of the phone is great..The reinstalling apps are truly useful and I enjoy having everything at my fingertips
I also have the Samsung Watch ultra.
The 4 stars instead of 5..
The s pen doesn't click for photos anymore.
The little hidden features make the phone even better.
The battery life is really good and the size of the phone is great..The reinstalling apps are truly useful and I enjoy having everything at my fingertips
I also have the Samsung Watch ultra.
The 4 stars instead of 5..
The s pen doesn't click for photos anymore.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey there Teezjay, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the enhanced features of Galaxy AI and clarity of the display. We have provided a link to the full device manual that will help you discover features like voice commands and hand gestures you can use to capture your photos from a distance. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty and brain
on June 18, 2025
Posted by: Kykyhandsome
[This review was collected as part of a promotion.] Samsung has refined the S25 Ultra's design with a more ergonomic approach. The device now features a titanium frame with rounded corners, reducing its weight to 218g and thickness to 8.2mm, enhancing comfort during prolonged use. The 6.9-inch Dynamic AMOLED 2X display boasts a QHD+ resolution and a peak brightness of 2600 nits, ensuring vibrant visuals even under direct sunlight. Protected by Corning Gorilla Glass Armor 2, the screen offers improved durability against scratches and drops .
Under the hood, the S25 Ultra is powered by the Snapdragon 8 Elite processor, delivering a 37% faster CPU and 40% faster NPU compared to its predecessor. Coupled with 12GB or 16GB of RAM and UFS 4.0 storage options, the device ensures smooth multitasking and swift app launches. Users have reported minimal thermal throttling, even during intensive tasks, thanks to efficient heat management .Running on Android 15 with One UI 7, the S25 Ultra introduces enhanced AI capabilities. The integration of Google Gemini and Bixby enables natural language processing, allowing users to perform complex tasks through voice commands. Features like the Now Bar and Now Brief provide personalized daily summaries, enhancing user experience .Running on Android 15 with One UI 7, the S25 Ultra introduces enhanced AI capabilities. The integration of Google Gemini and Bixby enables natural language processing, allowing users to perform complex tasks through voice commands.
Under the hood, the S25 Ultra is powered by the Snapdragon 8 Elite processor, delivering a 37% faster CPU and 40% faster NPU compared to its predecessor. Coupled with 12GB or 16GB of RAM and UFS 4.0 storage options, the device ensures smooth multitasking and swift app launches. Users have reported minimal thermal throttling, even during intensive tasks, thanks to efficient heat management .Running on Android 15 with One UI 7, the S25 Ultra introduces enhanced AI capabilities. The integration of Google Gemini and Bixby enables natural language processing, allowing users to perform complex tasks through voice commands. Features like the Now Bar and Now Brief provide personalized daily summaries, enhancing user experience .Running on Android 15 with One UI 7, the S25 Ultra introduces enhanced AI capabilities. The integration of Google Gemini and Bixby enables natural language processing, allowing users to perform complex tasks through voice commands.
Value
5
Written by a customer while visiting Samsung US