Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,178 Reviews)
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Best Galaxy I've had yet...
on June 10, 2026
Posted by: SamFourLyfeMaybe
[This review was collected as part of a promotion.] The inclusion of Galaxy AI on my S25U is a nice addition, I think.
Phone is sleek but powerful.
Quick as greased lightning, but efficient as a leaf in the wind.
Quality phone, 10/10 would buy again so long as the new model isn't neigh comparable in price.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Display ...bed poxel first year...
on June 11, 2026
Posted by: Bobyx1
[This review was collected as part of a promotion.] AI hmmmmm do I really need it?
Phone is ok........
Phone is ok........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my device but there's one flaw
on June 13, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has really came a long way I'm pretty impressed. My camera features are extraordinary and I love the phone features, the only flaw is there is no way to lock in the s pen, it needs a closing cover of some sort since it comes out every time I drop my phone(which I do often unfortunately) but it comes out way too easy and now I've lost it without knowing it happened
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device, great battery life, and great cam
on June 19, 2026
Posted by: GALAXY5GAWESOMENESS
[This review was collected as part of a promotion.] This phone is very powerful, great battery life, and cameras. The Galaxy AI features were great when travelling. The cameras are great for spur of the moment shots and I am impressed with the zoom and quality overall. The s pen comes in handy for a quick sketch or note. I wish it had bluetooth features like previous phones. I'd definitely buy another Galaxy Ultra in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user-friendly device
on June 30, 2026
Posted by: Mkh1180
[This review was collected as part of a promotion.] I'm a Samsung Galaxy user and have been for almost 15 years. I am very happy and satisfied. I've witnessed the evolution from manual to Galaxy AI, which makes daily life much easier than before, including professional life, studies, or making shopping lists. That's why when Samsung launches a new device, I always want to upgrade my device too.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on July 2, 2026
Posted by: Xsjoshi
[This review was collected as part of a promotion.] This is best proti have ever had best camera and best performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have switch to Galaxy and never look back since.
on July 4, 2026
Posted by: BuleFalcon
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers top-tier performance, a stunning display, outstanding cameras, and excellent battery life. The S Pen remains a standout feature for productivity, while Galaxy AI adds useful everyday tools. It's expensive, but if you want one of the best Android phone i had , the S25 Ultra is a premium choice that's built to impress.
My favorite is the s pen it writes naturally, making note-taking, sketching, document editing, and precise photo editing much easier than using a finger. It's perfect for signing PDFs, highlighting text, and navigating with accuracy. While it sucks no longer includes Bluetooth remote features (that i will miss) i just can't have phone without it. Also Galaxy AI is honestly one of the features I use more than would have thought. At first I thought it was just another marketing gimmick, but it's actually pretty helpful. I use it to clean up pictures, summarize long notes, rewrite messages when I can't find the right words, and search for things on my phone without digging through a bunch of menus. It's one of those features you don't think you need until you have it, and now I'd definitely miss it if it was gone. In conclusion I have used Galaxy phones for about six years and in next month going to upgrade to the 26 ultra and I don't see myself switching to a different brand in near or far future.
My favorite is the s pen it writes naturally, making note-taking, sketching, document editing, and precise photo editing much easier than using a finger. It's perfect for signing PDFs, highlighting text, and navigating with accuracy. While it sucks no longer includes Bluetooth remote features (that i will miss) i just can't have phone without it. Also Galaxy AI is honestly one of the features I use more than would have thought. At first I thought it was just another marketing gimmick, but it's actually pretty helpful. I use it to clean up pictures, summarize long notes, rewrite messages when I can't find the right words, and search for things on my phone without digging through a bunch of menus. It's one of those features you don't think you need until you have it, and now I'd definitely miss it if it was gone. In conclusion I have used Galaxy phones for about six years and in next month going to upgrade to the 26 ultra and I don't see myself switching to a different brand in near or far future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US