Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,727 Reviews)
Rating breakdown 28,727 reviews
5 Stars
24,664
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I love my cell phone with its great features
on December 5, 2025
Posted by: Gueris
[This review was collected as part of a promotion.] I use my phone for personal and work , using galazy AI for my son pictures. He plays soccer, I take great pictures of him thanks to Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The storage is incredible
on December 5, 2025
Posted by: pammyjo30
[This review was collected as part of a promotion.] I use my phone for everything; I have to have it to be able to login at work because of 2FA, I listen to music and podcasts, I read ebooks, I play games, I scroll through social media, I watch videos and full television shows, take pictures and videos, message friends, and, of course, talk on the phone. If I walk off without my phone, I honestly feel like I won't be able to get through the day. And in many ways, I can't. I've been faithful to the Samsung Galaxy line for years, and haven't been disappointed yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on December 5, 2025
Posted by: Happigeorge
[This review was collected as part of a promotion.] I use my phone for work. The main reason I chose this phone was for the long battery and excellent pictures.
I am 80 years old and do not use the AI so I cannot read it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Nanabluehawk
[This review was collected as part of a promotion.] I love my samsung S25 ultra the battery last long it has plenty of storage and the picture are awesome . I would recommend this phone to to people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone!!
on December 5, 2025
Posted by: Mn6gcguy87
[This review was collected as part of a promotion.] I mostly use my phone for gaming and social media and it has amazing storage, speed, and graphics are awesome! Galaxy AI took some getting used to but I got it figured out and it's a sweet feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
overall great
on December 5, 2025
Posted by: rudyirish
[This review was collected as part of a promotion.] Streaming, gaming and pic taking all are excellent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Still need in charging system and earphones syste
on December 5, 2025
Posted by: John7993
[This review was collected as part of a promotion.] I using Samsung s25 ultra blue one from new come out after a couple months later I can't charge with cable just in Bluetooth. Earphones system also need to be better than this.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello John7993, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended. We have provided a link to the Samsung Support Team and to your warranty information to assist you if the charging port on your device is not functioning. We would also love to hear from you again in the future with additional details regarding additional devices, and what enhancements you would like to see in future generations that are not currently available. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on December 5, 2025
Posted by: Jos7usa
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day, and honestly, it’s one of the best phones I’ve ever owned. The performance is crazy fast, the screen is super bright and smooth, and the cameras take sharp photos no matter the lighting. Battery life easily lasts me through the day, even with heavy use.
What really makes the S25 Ultra stand out is Galaxy AI. I use it constantly—translating messages, summarizing long texts, organizing my notes, and even helping me write clearer replies. Photo editing with AI is another level too; removing objects or improving pictures takes just a second. It feels like having a smart assistant built right into the phone.
In my daily routine, the S25 Ultra handles everything: messaging, checking information on the go, taking quick photos, browsing social media, and using AI tools to make tasks faster and simpler. It’s powerful, practical, and honestly makes my day a lot easier.
Value
5
Written by a customer while visiting Samsung US