Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
S25 Ultra, a solid experience
on March 29, 2025
Posted by: RanSamFan
[This review was collected as part of a promotion.] Samsung has closed the gap with the competition. This year seems to be a refined, more elegant device. Hoping for more risk next year.
Here are some improvements I appreciate
- New style of phone is what I've wanted for years (though wish there were more bold colors like in the lower models)
- Ui has made big leaps. If they can make it anticipate needs and less about knowing how to use the device, it will leapfrog the competition
- One zoom lens and CPU for the major hardware improvements
- Satellite capability
- Longer battery life with same size battery
- Ai has some good features like circle to search, Gemini is an improvement over Google, and some great camera features. App integration and Now bar is in its infancy.
- Screen to body ratio and screen glass improvements
- New style of phone is what I've wanted for years (though wish there were more bold colors like in the lower models)
- Ui has made big leaps. If they can make it anticipate needs and less about knowing how to use the device, it will leapfrog the competition
- One zoom lens and CPU for the major hardware improvements
- Satellite capability
- Longer battery life with same size battery
- Ai has some good features like circle to search, Gemini is an improvement over Google, and some great camera features. App integration and Now bar is in its infancy.
- Screen to body ratio and screen glass improvements
This phone has been great so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung all the way
on March 29, 2025
Posted by: MRWISDOMS
[This review was collected as part of a promotion.] I would use it for crypto streaming gaming and also take some beautiful pictures with it and I would love to get one but there too spendy for me my Samsung S22 Ultra is a good phone but someone hack into my phone and seeing everything I do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung ultra is the ultimate phone.
on March 29, 2025
Posted by: PennyPonDiCornaH
[This review was collected as part of a promotion.] Absolutely the very best is more thana phone it's my world. The transition between apps it's perfect. Samsung music absolutely take my breath away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!!
on March 29, 2025
Posted by: FoneGuy
[This review was collected as part of a promotion.] This phone is amazing. Literally does more things then i could ever imagine and makes life so much more convenient with easy logins and filling in blanks for me. It also erases any unwanted background noises from all my videos and sumerizes all my notes and organizes them as well. I couldn't be more happy with my new S25 ultra. Great job Samsung 👏 👍 👌 🙌 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm glad I waited this long for the new phone!
on March 29, 2025
Posted by: WarrioforChrist
[This review was collected as part of a promotion.] Love the Now Brief! Keeps me informed every morning on the days events and news and weather. I had the S22 Ultra and I hesitated each year to get a new Samsung. But I'm so glad I wait for the S25 Ultra! What a huge difference between phones! From the graphics to the speed difference! Totally impressed with this phone overall! I only have 1 beef, some apps and notifications don't work even though they are set to notify me. I don't what the issue may be. Other than that thus phones ROCKS!! Thank you Samsung for the new adventure with this phone!¡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth upgrade
on March 29, 2025
Posted by: Financeguy
[This review was collected as part of a promotion.] Switched over from a note 9 to this device mainly due to no further updates on the notes apps or software. The transition has been smooth without any hiccups so far. Everything runs alot faster. I play games on my cell phone so I will look forward to playing on a better device. The speeds for connectivity are significantly faster with the Ultra. Seamless actions across apps makes it so convenient to switch from conversations in different apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on March 29, 2025
Posted by: Happygirl
[This review was collected as part of a promotion.] I am extremely happy that I upgraded from the s23 ultra. The rounded corners and the flat screen alone have me flabbergasted. I absolutely adore the camera. My photos on the s23 were good but things didn't look natural no matter what I did. When I compare the pictures that I've taken on this phone to that old phone, there's no comparison. This phone is so fast and the battery life has me blown away. My old phone did not hold a charge the way this one does. Everything is seamless and I just I'm so happy that I decided to go with this one. Thanks Samsung! I've been with you since the S2 and I don't see me going anywhere anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing Bluetooth on pen
on March 29, 2025
Posted by: LeDogge
[This review was collected as part of a promotion.] I really enjoyed to use the Bluetooth pen to take pictures and to locate it. Also I don't see any big improvements from my s 23 ultra. No cpu no ram.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hi there LeDogge, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We completely understand how valuable specific features and capabilities are to you every day, and we would love to help you find alternative ways to accomplish these tasks. We have provided a link to the full device manual to help you with the discovery of the hand gestures and voice commands you can use with your phone. We have also provided a link to an article to help you use the redesigned features of the S Pen. We have lastly, provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US