Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,129 Reviews)
Open Ratings Snapshot
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product. 
(
1,099 out of 1,275
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great phone. Amazing screen. One UI 7 is the best
on March 26, 2025
Posted by: Megeed
[This review was collected as part of a promotion.] Great phone. Amazing screen. One UI 7 is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a great phone
on March 26, 2025
Posted by: Lovebug1
[This review was collected as part of a promotion.] I mostly use my phone for call, text and internet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. It is solid in every manner.
on March 26, 2025
Posted by: DustinV
[This review was collected as part of a promotion.] This phone is solid in every manner. Runs flawless. My only complaint is the Samsung case for it has a bunp out for the cameras causing thr phone to not sit flush on a table and it rocks if you try to use it flat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on March 26, 2025
Posted by: Love25670
[This review was collected as part of a promotion.] Ai
Camera
Screen
Size
Quality
Es in excelente teléfono el mejor del mundo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 26, 2025
Posted by: Aab123
[This review was collected as part of a promotion.] Bought this phone after having the s23 ultra. Love the size and the screen. The upgrades to the camera and all features was definitely worth the wait.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
King of Mobile Photography
on March 26, 2025
Posted by: IVirologistDad
[This review was collected as part of a promotion.] I have been cross-examing different brands with different models these years, and to date I am glad to report Samsung S Ultra series, probably since S22, that have been crowned the king of Mobile Photography in all outdoor and indoor settings, leaving its major competitors to eat dusts far behind. It was further proven last Christmas when I traveled with then the old S22 Ultra to Japan, with improved software and AI features, the Mt. Fuji was captured in my lens so beautifully beyond imagination. Now I have upgraded from S22 to S25 Ultra, the improvement is even greater than an universe. Wait, it is not yet done, with more updates to be released by Samsung, I am more than confident that what I said here is undisputably true. If you haven't tried yet, just do it and it is worthwhile every dollar you spent for Samsung S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Surely flagship. But it is boring. Same as the s22
on March 26, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] Nothing special. Just good specs. Not exciting. Wish it had something special. Love the flat sides.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 28, 2025
Hey there Samsungjoe, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are pleased with the features of your new device. We completely understand wanting to feel the wow factor with your device, and we would love to help you with the available resources we have to help you further enhance your experience. We have some great tutorial videos available online, we have provided a link to the full device manual, and to the Samsung Support Team to help answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice fast phone
on March 26, 2025
Posted by: Mia427
[This review was collected as part of a promotion.] I love my new galaxy s25 ultra. It is very smooth and fast. The camera takes great pictures. I only wish they kept the s pen the same and left the design with the square sharp edges. I am enjoying the crystal clear videos, the clarity is amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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