Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,271
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The Samsung Galaxy S25 Ultra is an exceptional pho
on March 18, 2025
Posted by: HBCSAMSUNGLOVER
[This review was collected as part of a promotion.] I'm particularly impressed with the "Seamless Actions Across Apps" feature, which allows me to switch between tasks effortlessly. The "Now Brief" feature is also very useful, as it provides me with quick summaries of important information. The camera quality is incredible, and the "Audio Eraser" feature is a great bonus for recording videos. The screen is vibrant and sharp, and the phone is very fast and responsive. The battery life is excellent, and I can go a full day on a single charge. Overall, I am very satisfied with my Galaxy S25 Ultra and would recommend it to anyone looking for a high-end phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra... Great phone
on March 19, 2025
Posted by: MzTia2u
[This review was collected as part of a promotion.] I have been in the Samsung family for years and each year gets better. The S25 ultra is no different than the rest. Samsung has delivered once again and I like the new features, new design and the innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Honestly disappointed in a big way
on March 19, 2025
Posted by: CiciMakesMuffins
This is my third Galaxy S(#) Ultra . I was SO excited to get this phone after going from the S23 Ultra to the A14 as a backup for a while. I bought the phone specifically for the camera features and ESPECIALLY because I love the remote shutter feature. ... Wanna guess what the s25 does not have, which i was NOT informed of upon purchase? Honestly, what the actual heck, Samsung? You charge ungodly pricea for these phones, and jack the cost up insane amounts with every model, and you DOWNGRADED us? TBH Samsung shou listen to us and not only put out the pens you know you should have in the first place, but you should be giving the. To customers who purchased early and got bamboozled into these useless garbage s pens. Further, it's such a shady thing to have done I will very likely switch phone brands next time because why would I be loyal to a company that clearly makes up BS stats and removes functionality to save a dime.
Response from Samsung USBy R&R Team, March 19, 2025
Hello CiciMakesMuffins, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific functionality is to you when using your phone every day. We have provided links to two resources, one to help you with the redesigned features of the S Pen, and another to the complete manual that highlight voice commands and hand gestures you can use to remotely control your camera. We have lastly shared a link to the Samsung Support Team to help answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: First Impression
on March 19, 2025
Posted by: BestphonesSamsung
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exceptional quality and performance. It's a premium device built to last, with a stunning display, a versatile camera system, and top-tier performance. Whether you're a power user, a photography enthusiast, or someone who simply wants the best smartphone experience, the S25 Ultra is a strong contender. Its quality and performance make it a true flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MypreferentSamsungS
on March 19, 2025
Posted by: FlorS26st
[This review was collected as part of a promotion.] Especially play photo Phone game manually is perfect ilove!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Camera on a phone!
on March 19, 2025
Posted by: NINA0129
[This review was collected as part of a promotion.] I'm loving all the AI features on my Samsung S25 Ultra; it's super fast, and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect for my job.
on March 19, 2025
Posted by: Jojhen
[This review was collected as part of a promotion.] It has a lot of new tech. The add brief and the seamless style. Its really perfect for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun filled and productive
on March 19, 2025
Posted by: earley207
[This review was collected as part of a promotion.] The amount of integration between apps is amazing. Phone is super fast and the display is spectacular. Haven't used the camera yet, but with the new specs going from my S22 Ultra to the S25 Ultra I'm expecting great things. The now brief is a nice touch in the morning getting started. It's quick access is a big plus, no searching for a news app or multiple apps for a quick update. Thank you Samsung for another high quality device to help me stay connected and productive!
Value
5
Written by a customer while visiting Samsung US