Customer reviews from startech.com
StarTech.com - StarTech S251BMU313 2.5" USB 3.1 External HDD Enclosure - UASP, Aluminum, SSD/HDD
Average customer rating
3.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - StarTech S251BMU313 2.5" USB 3.1 External HDD Enclosure - UASP, Aluminum, SSD/HDD
Customer Rating
1
poor important features
on February 4, 2017
Posted by: demian
yes it may have all the bells and whistles like usb 3.1 10gbps and uasp but no TRIM support. this case with the 10 gbps usb it's meant obviously for ssd not hdd , and the most important function of ssd is not supported. there for , until there is a firmware update , this is my overall rating of this enclosure.
Response from startech.comBy Sam, Customer Support, January 16, 2019
Hello again,
We're happy to report S251BMU313 now ships with full TRIM support. If you see any issues with using TRIM with this product, we encourage you to reach out to our Technical Advisory team at 1-800-265-1844 or www.startech.com/chat and we'd be happy to help come to a resolution. We're available 24 hours a day, 5 days a week, to provide support.
Thank you.
We're happy to report S251BMU313 now ships with full TRIM support. If you see any issues with using TRIM with this product, we encourage you to reach out to our Technical Advisory team at 1-800-265-1844 or www.startech.com/chat and we'd be happy to help come to a resolution. We're available 24 hours a day, 5 days a week, to provide support.
Thank you.
Response from startech.comBy Barry, Customer Support, February 16, 2017
Hello,
Thanks for sharing your feedback with us. We appreciate it!
You are correct; this does not have TRIM support.
SSDs will work with the enclosure however despite that omission.
Regarding HDD speeds, when using this with an SATA III 6Gbps drive, you will see a performance increase over using this with a standard USB 2.0 or 3.0 enclosure. USB 3.0 being capped at 5Gbps will not allow for an SATA III drive to operate at its maximum potential.
Hopefully, this helps clarify the reasoning being some of the decisions made on the product (USB 3.1 10Gbps + HDD). I have also passed your feedback on to our development team regarding TRIM support.
Thank you.
Thanks for sharing your feedback with us. We appreciate it!
You are correct; this does not have TRIM support.
SSDs will work with the enclosure however despite that omission.
Regarding HDD speeds, when using this with an SATA III 6Gbps drive, you will see a performance increase over using this with a standard USB 2.0 or 3.0 enclosure. USB 3.0 being capped at 5Gbps will not allow for an SATA III drive to operate at its maximum potential.
Hopefully, this helps clarify the reasoning being some of the decisions made on the product (USB 3.1 10Gbps + HDD). I have also passed your feedback on to our development team regarding TRIM support.
Thank you.
Written by a customer while visiting startech.com
Customer Rating
5
Perfect for SSD upgrades!
on April 5, 2017
Posted by: Andrew11
This adapter was perfect for my latest SSD upgrade; after removing the old drive I was able to keep using it as external storage. The kit has everything you need to mount the drive inside, the enclosure is solid, very thin, and looks great. It even comes with a soft pouch to protect the finish. The USB cable is long enough to be useful but not so long as to get in the way. I tuck the cable and the enclosure into the pouch when travelling to keep them together. Works great!
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
4
Fast and solid
on April 27, 2017
Posted by: Nick423
What can one say about a drive enclosure? It's metal, and solid, but I had to add a dab of silicone to keep the drive firmly in place and prevent rattling. The drive did not come off the connector inside, no matter how much a shook or bumped it, but since I'm using a spindle drive (after the bump testing...), the silicone helps make the whole assembly less worrisome.
I would have liked to have seen a USB-C cable included as well as the standard format. But I bought one locally, and now can go between computers more easily. A longer cable would make this more IT-pro/datacenter friendly. Just saying....
Last note on the physical case... Being without any raised edges and all metal presents an opportunity and a challenge. The opportunity is that the smooth surface allowed me to add a Velcro strip (I do this to externals like this, along with my laptops, servers, and desk), so I can attach the drive and not worry about it getting bumped, sliding around, and even temporarily "part" of a laptop. Some enclosures make this more difficult with fancy shapes and raised details. On the challenge front, without securing the drive, the smooth metal slides all over the place. If using a spindle drive, be careful.
Performance-wise, this thing maxes out the drive's capability on reads and writes. The enclosure is no longer the limiting factor. There are no noted compatibility issues when using the enclosure with MacOS, Windows, Linux, or a Chromebook. It just works, and read/write speeds are limited only by the drive, and the computer it's connected to. :)
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
4
Nice fast and solidly built
on April 5, 2017
Posted by: Macphoto
If you are looking for a simple and fast enclosure then this is a really good piece. I found the installation of my SSD into this fast and easy and I am getting excellent transfer speeds. There is a spacer included for thinner drives which I did not need. The cable connection is solid. I do worry that over time plugging and unplugging may break this connection. I would like to see a slightly longer cord but that is me. I hate short cords. My only complaint about the enclosure itself if that I would think a conventional hard drive would not sustain much bumping or movement in this enclosure.
Overall a very fast enclosure
I received this product in exchange for an unbiased review.
Overall a very fast enclosure
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
4
Great for SSD.
on July 19, 2017
Posted by: Luis123
Got this enclosure and set it up with my 128 GB SSD and does what it was made for. I did test it with a regular drive and it can vibrate a little which is not a good thing, so, for SSD it is great and I was able to move from one system to another with a minimal install time. Good product.
Response from startech.comBy Brian, Customer Support, July 21, 2017
Hi,
Thanks for your feedback and review.
If you used a 7mm spinning hard drive, try using the included 7mm to 9.5mm spacer. That should help reduce vibration that is caused by the drive spinning while in operation.
We hope this helps. If you have any concerns, please reach out to our Technical Advisors by clicking "Support" at the top of our website.
Thank you.
Thanks for your feedback and review.
If you used a 7mm spinning hard drive, try using the included 7mm to 9.5mm spacer. That should help reduce vibration that is caused by the drive spinning while in operation.
We hope this helps. If you have any concerns, please reach out to our Technical Advisors by clicking "Support" at the top of our website.
Thank you.
Written by a customer while visiting startech.com