Customer reviews from https://www.asus.com
ASUS - RT-AX3000S WiFi 6 Router with Instant Guard, Parental Control, VPN, AiMesh
Average customer rating
2
(1 Review)
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Customer Reviews for ASUS - RT-AX3000S WiFi 6 Router with Instant Guard, Parental Control, VPN, AiMesh
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
ASUS RT‑AX3000S advertises per‑band controls in the Professional settings, but several options are actually global toggles. Airtime Fairness, MU‑MIMO, and Xtra Range 2.0 all change on both bands no matter where you set them. The UI makes it look like these are independent 2.4 GHz and 5 GHz settings, but the firmware doesn’t behave that way. This is misleading and causes unintended configuration changes, especially for users who tune each band differently. ASUS should fix the UI or implement true per‑band control. If a setting is global, don’t present it as per‑band. Professional mode should behave professionally.
Response from https://www.asus.comBy Customer Service, March 12, 2026
Dear Valued Customer,
Thank you for your detailed and insightful feedback regarding the RT-AX3000S's per-band controls. We understand your frustration with settings that appear independent but act globally. This is a critical observation for users who fine-tune their network. Please know that we are passing this feedback directly to our firmware development team for review and consideration in future updates. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Thank you for your detailed and insightful feedback regarding the RT-AX3000S's per-band controls. We understand your frustration with settings that appear independent but act globally. This is a critical observation for users who fine-tune their network. Please know that we are passing this feedback directly to our firmware development team for review and consideration in future updates. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
