Customer reviews from startech.com
StarTech.com - SATDOCKU3S Plastic 2.5" & 3.5" Black SATA Hard Drive Docking Station for 2.5/3.5 HDD
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - SATDOCKU3S Plastic 2.5" & 3.5" Black SATA Hard Drive Docking Station for 2.5/3.5 HDD
Customer Rating
5
Reliable and Fast!
on December 7, 2015
Posted by: TheDingo
I've gone through 3 other brands of SATA drive docking stations, and with most of them I've had trouble getting drives to mount, where the docking station will give up trying to mount the drive if it can't mount the first time. With the StarTech docking station I am pretty much guaranteed that the drive will mount, as the docking station will keep trying to mount the drive until it succeeds. I also like how the indicator light changes to blue when a drive is mounted, and to pink when the drive is unmounted.
Written by a customer while visiting startech.com
Posted by: Asif92807
Verified Purchase:Yes
I did install a 4tb drive and my PC was able to recognize it. I have not installed a larger drive so donot know if that would be recognized as such. Overall happy with my purchase
Written by a customer while visiting startech.com
Customer Rating
1
on January 21, 2015
Posted by: MARIO
it stopped to be recognizable as usb 3.o device after some one year of usage. Now works only with usb2.0 ports
Response from startech.comBy Customer Support, Customer Support, April 20, 2015
Hello Mario,
We are sorry to hear that you are having issues with our SATDOCKU3S hard drive docking station, and we would like to offer our assistance.
Since the dock is still functioning when connected to a USB 2.0 port, then a software issue is likely the cause of the problem. Please check for any available system updates on your computer manufacturer’s website, as updates to USB 3.0 controllers often resolve issues such as this.
If your computer is running Windows, please make sure you have all the latest Windows updates installed as well.
Another troubleshooting step you can try is connecting the docking station to another USB 3.0 port, preferably on another system, to see if the issue persists.
If this does not resolve the problem, please contact us and reference case number 303-218741. Your unit is backed by a two year warranty, so if the dock is faulty, we would be happy to help replace it for you.
Thank you,
Customer Support,
StarTech.com
http://www.startech.com/techsupport
We are sorry to hear that you are having issues with our SATDOCKU3S hard drive docking station, and we would like to offer our assistance.
Since the dock is still functioning when connected to a USB 2.0 port, then a software issue is likely the cause of the problem. Please check for any available system updates on your computer manufacturer’s website, as updates to USB 3.0 controllers often resolve issues such as this.
If your computer is running Windows, please make sure you have all the latest Windows updates installed as well.
Another troubleshooting step you can try is connecting the docking station to another USB 3.0 port, preferably on another system, to see if the issue persists.
If this does not resolve the problem, please contact us and reference case number 303-218741. Your unit is backed by a two year warranty, so if the dock is faulty, we would be happy to help replace it for you.
Thank you,
Customer Support,
StarTech.com
http://www.startech.com/techsupport
Written by a customer while visiting startech.com
Customer Rating
5
USB 3.0 to SATA Hard Drive Docking Station for 2.5
on August 12, 2022
Posted by: Bill Co Mayo
Verified Purchase:Yes
This product actually works very well and is simple to install and use. Very impressed
Written by a customer while visiting startech.com