It came scratched up and had a dent by the handle. I ended up not using it.
Response from StanleyBy Nzuzo H, Stanley Support, May 26, 2025
Thank you for the feedback. Kindly reply to the email we have sent, we would like to know about your experience with us, in hopes it would make us do better next time.
Love the color! 3 stars because the lid is impossible to take off. I tried multiple techniques, including not tightening as tight, etc, but the handle of the cup ended up breaking. This is the 2nd time this has happened.
No, I would not recommend this to a friend.
Response from StanleyBy Fihliwe, Stanley support, May 28, 2025
Hi
Thank you for sharing your feedback . I have sent you an email in order for us to find a solution for the item you have with you . Fihliwe T .
I am so happy with my custom Stanley. I got it for an end of year gift of a teacher, she loves sea turtles, so I had a sea turtle engraved in it. She’s gonna love it!