Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
37
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
7
85%of customers recommend this product.
(
56 out of
66)
Customer Reviews for Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Customer Rating
5
Love it!!
on May 10, 2018
Posted by: Marih85
from Riverside, CA, USA
Gender:Female
I bought this rice cooker in December. Used it 2xs. I've been wanting use it but I lost the manual and I've Googled it to see if I could download but no luck. Where can I find the users manual for it? I would use it at least 3-4xs a week. But need manual. Thank you in advance.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 11, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m sorry that your manual is missing, but I’m happy to advise that I've emailed you a copy. If you need further assistance with your rice cooker, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love this product!
on May 12, 2018
Posted by: Em13
from Phoenix, AZ, USA
Gender:Female
We have had this rice cooker for over 6 months and love it. Only problem is I’ve lost the manual and can not find it online to download.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 16, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m delighted to hear that you love your rice cooker, but I’m sorry to learn that your manual is missing. I've emailed you a copy, and I apologize for the inconvenience. If you need further assistance with your rice cooker, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love the cooker!
on July 31, 2018
Posted by: Megh
from Herndon, VA, USA
I’ve been using this for over a year and half. It’s great to cook for a single person and cleaning is easy! However I feel the bowl has worn a bit and am looking for a replacement. Is there a way I can find the the part?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 3, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m delighted to hear that you love your rice cooker, but I’m sorry to learn that your cooking pot has worn. The pot for your rice cooker is typically available as a replaceable part, and I’d be happy to assist you with replacing your pot. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Lost my owner's manual
on August 4, 2018
Posted by: jen b
from ashland wi
Gender:Female
I love my Rice Cooker. Have used it as a steamer for my fresh garden veggies as well; however I don't have my owner's manual & would like one please.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 7, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I'm sorry to hear that your manual needs to be replaced, so I've emailed you a digital copy. Additionally, here is a link to the Use and Care Manual:
http://useandcaremanuals.com/pdf/RC506_IB.pdf
I'm confident that your rice cooker will continue to provide exceptional performance, but if you ever need assistance with it, I'd be happy to help. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
http://useandcaremanuals.com/pdf/RC506_IB.pdf
I'm confident that your rice cooker will continue to provide exceptional performance, but if you ever need assistance with it, I'd be happy to help. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Easy to use
on August 15, 2018
Posted by: Diana94
My cooker just stopped working. The light doesn't come on when plugged. I don't have my owners manual. Is it fixable or do i need to purchase a new one?
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Bad bowl
on September 11, 2018
Posted by: Eryn21
from Tampa, FL
Gender:Female
I love this cooker but my bowl is starting to crack!! Crazy because I always hand wash it. Where can I find a replacement bowl???
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, September 12, 2018
Thank you for offering your feedback regarding your Black + Decker RC506. I’m sorry to hear about the trouble you’ve experienced with your rice cooker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Poor quality
on November 4, 2018
Posted by: Wajida
from Narberth pa
Gender:Female
[This review was collected as part of a promotion.] I.am using the rice cooker since 2 years and now the pots coating start to come off.
Very disappointed
Very disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I'm sorry to hear about the trouble you've experienced with your rice cooker's cooking pot. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can go over some options with you that I believe could improve your experience. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice Features
on December 3, 2018
Posted by: jzhang678
from Winter Haven, FL
Gender:Male
This rice cooker gets the job done! The 6-cup rice cooker has the right capacity for any meal and family size. I use it to meal prep or for big family gatherings. The finish on the cooker is modern and stylish. The handles are ergonomic and do not heat up, so you can pick up the cooker easily after it finished cooking. The interior heats well and does not stick! The light indicators are helpful and give me good estimates on when the rice will finish cooking. The lid is good too. So, overall, the rice cooker gives me consistent results and is very convenient for any family; I'd highly recommend this!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com