Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
37
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
7
85%of customers recommend this product.
(
56 out of
66)
Customer Reviews for Black+Decker - 6-Cup Rice Cooker with Steaming Basket, Removable Non-Stick Bowl - White
Customer Rating
4
Great Product
on February 7, 2018
Posted by: Weloveit
from Richmond, VA, USA
Really loved this product for the almost year I’ve had it but it randomly will stop working where the switch will pop up as if rice is done but was only on for a fee minutes. Have not found a fix but will get this product again.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 9, 2018
Thank you for offering your feedback regarding your Black+Decker RC506. I’m glad that your rice cooker has served you well, but I’m sorry to hear about the trouble you’ve experienced with it, recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Rice cooker has a short life
on November 28, 2018
Posted by: Mickeyds
from California
Gender:Female
I purchased this 11/29/2017 for a gift. Just learned that it stopped working. Very embarrassed that I gave a crummy gift. What are my options since it’s been less than one year?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 30, 2018
Thank you for sharing your feedback regarding your Black+Decker RC506, and thank you as well for taking the time to work with us on a solution. I'm happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your rice cooker, please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice Rice Cooker
on December 10, 2018
Posted by: Clacasse
from Ottawa, Ont
Gender:Female
[This review was collected as part of a promotion.] Hey I have the 6 cup rice cooker RC 503. I misplaced the Rice Measure cup. How can i get a replacement?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 13, 2018
Thank you for sharing your feedback regarding your Black+Decker RC503. The rice measure is equivalent to about 3/4 of a cup of uncooked rice, and you can use a standard 3/4 cup measuring cup as a substitute to the rice measure. The rice measure is also typically available as a replaceable part, and I'd be happy to assist you with replacing your rice measure. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple to Use
on June 3, 2020
Posted by: Watson4
from Virginia
Gender:Female
I used the cooker for long grain white rice. The rice was perfect!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
First batch of rice in rice cooker
on January 23, 2021
Posted by: redgiles
from Spring Branch, TX
Gender:Female
Made my first batch of jasmine rice in my new rice cooker. It turned out PERFECT !!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
very reasonable
on May 29, 2021
Posted by: diamond dave
from new york ny
Gender:Male
does an excellent job cooking rice - consistent, perfect and easy
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, June 1, 2021
Thank you for sharing your feedback regarding your Black+Decker Rice Cooker. I’m glad to hear that your rice cooker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42112291 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Small, but with big features
on July 29, 2021
Posted by: Gemmy46
from New York
Gender:Female
I've never had anything like this before, but since I am cooking more these days I bought this Rice Cooker. Small, easy to clean and so versitile. Love it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
I love this rice cooker
on March 11, 2024
Posted by: Ck29
from Delray Beach Florida
Gender:Female
[This review was collected as part of a promotion.] I bought this rice cooker three days ago and I loved how the rice turned out.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com