Customer reviews from jbl.com
JBL - Live Beam 3 True Wireless Noise Cancelling Earbuds
Average customer rating
4.2
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
28
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
5
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Live Beam 3 True Wireless Noise Cancelling Earbuds
Customer Rating
3
Battery life sucks
on September 29, 2024
Posted by: SiAKOL18
I had this for almost a week now. I love how it sound, so many features. I like how you can control them thru the case. I just don't like the battery life and connectivity. Battery last for 4hrs, when it supposed to be 10 to 12. The range is pretty short, probably about 10 to 15 feet. Battery life is a big disappointment for me.
Response from jbl.comBy Customer Support, September 30, 2024
Thanks for your feedback on our JBL Live Beam 3. It is possible that the battery is losing its capacity. However, it is also possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. You can try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
on May 5, 2025
Posted by: Andres12
from Yuma, Az
Been using them for a month and they sound amazing, anc, bass, and function all work amazing.
Written by a customer while visiting jbl.com
Customer Rating
5
Sound quality is amazing!
on June 1, 2025
Posted by: Jbarber
from Missouri
Love my live beam 3 earbuds. The sound quality is awesome . I run with these in and workout , the quality is unmatched.
Written by a customer while visiting jbl.com
Customer Rating
2
on June 26, 2025
Posted by: jenngozk
Everything was okay, but It's not fit my ear, easy to fall off
Response from jbl.comBy Customer Support, June 26, 2025
Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "Check My Best Fit" option to see if it helps.
Written by a customer while visiting jbl.com
Customer Rating
1
Sound fades in and out.
on September 29, 2025
Posted by: Unsatisfied Customer24
Worked great for about 5 months and then the sound started to fade in and out of both ear buds. I have no idea what caused it but for the price i paid these should work for years with no issue.
Response from jbl.comBy Customer Support, September 29, 2025
Thanks for your feedback. Bluetooth will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, it is likely that there is something interfering with your wireless Bluetooth signal, causing these dropouts. Here are some troubleshooting steps that might help isolate the issue with your JBL Live Beam 3. First, we need to determine if the problem is in the device or the earbuds. Try to connect the earbuds to a different device (phone/tablet/music player) to see if it fixes the problem. Next is reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the earbuds in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing tech
on June 22, 2024
Posted by: aidan12
from Atlanta, GA
[This review was collected as part of a promotion.] Honestly, these earbuds are one of the coolest things I own. I thought that I’d try out the screen and find it to be extremely unnecessary but here I am using it all the time. I love all the options they and I’m the type of person that likes to change the equalizer for every genre of song so it’s nice to have it right there.
These are made for the gym, for travel, for going anywhere or doing anything. They look amazing, fit into my ear perfectly, and sound immaculate. It’s a sleek design with great durability to make you feel comfortable taking them anywhere.
My only complaint is that the case is a bit large, but it still fits into my pocket and I can’t expect it to be small with how much it can do. It actually has a “Find My Buds” ability that is great for someone like me.
Overall, these are perfect and might never leave my ears again.
These are made for the gym, for travel, for going anywhere or doing anything. They look amazing, fit into my ear perfectly, and sound immaculate. It’s a sleek design with great durability to make you feel comfortable taking them anywhere.
My only complaint is that the case is a bit large, but it still fits into my pocket and I can’t expect it to be small with how much it can do. It actually has a “Find My Buds” ability that is great for someone like me.
Overall, these are perfect and might never leave my ears again.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Seriously, Just buy any other brand
on January 29, 2025
Posted by: TookajbL
from Orlando, Florida
Absolutely terrible product. Frankly unacceptable at this price point. These things are seriously faulty and have unbelievably bad software quality/support for such an expensive product. Sound quality is good/average. ANC is mediocre, battery life is average. The case is a fun gimmick.
- They constantly change the case background image back to the factory settings (it’s incredibly annoying having to change it back every hour)
- After 15-30 minutes of using ANC they die out and basically stop working, I have to put them back in the case and reconnect. They also turn off for no reason.
- Audio and microphone settings go crazy mid calls (person on the other side reports not being able to hear me speak) and voice-aware changes constantly for no reason. They also hang up calls constantly for no reason. It is actually infuriating.
- Case screen sometimes works flawlessly, but other times it becomes the laggiest piece of crap imaginable, there is no in between.
- After 15-30 minutes of using ANC they die out and basically stop working, I have to put them back in the case and reconnect. They also turn off for no reason.
- Audio and microphone settings go crazy mid calls (person on the other side reports not being able to hear me speak) and voice-aware changes constantly for no reason. They also hang up calls constantly for no reason. It is actually infuriating.
- Case screen sometimes works flawlessly, but other times it becomes the laggiest piece of crap imaginable, there is no in between.
I have had Sennheiser’s, Sony’s and Bose buds, and none of them come even close to being as buggy or faulty as these. ANC could be a lot better too.
Response from jbl.comBy Customer Support, January 31, 2025
Thank you for your feedback and we're always looking for ways to improve. The battery life of the buds could last up to 10 hours (*with ANC) 12 hours, when ANC is turned off. With our JBL Headphones App, you can check the ANC level and adjust the audio EQ settings depending on your preference. To ensure optimal performance, please check that the software is up-to-date with the JBL Headphones App. If you need more help with our products, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Future looks with awesome sound to boot.
on June 21, 2024
Posted by: Mark365
from San Antonio, TX
[This review was collected as part of a promotion.] When I first saw these announced at CES I was hoping to get my hands on them. And now after receiving them and testing the features from them I came away super impressed. First off the bat the packaging is always first class with all the info and features included on the box. After giving them a full charge it was time to test. Using the JBL Headphones app I synced them up and after a quick update to the newest firmware I was ready to put them to work. I recommend getting the app and adjusting the settings to your liking. Something pretty awesome that you can adjust most settings from the smart charging case. I went a size bigger from the included ear tips and the sound was super clear and nice punchy bass. I tinkered a bit with the custom EQ and sound rose to another level with clear highs and nice mid and tight bass. Hip hop sounded great and also played some quick EDM music and everything was solid in the sound department. Turning on the Talk through feature was super easy with 2 taps on the left earphone. And from the case I turned on ANC and it did a great job blocking out all noise and was easy switching back and forth. Spatial sound worked great on some movie watching I did. Had a good surround sound feeling and usually kept it on for shows and movie watching. Took them to the gym for some running and weights and see how they handle sweat.
Very impressed how they stayed in my ears really well while running and never really gave my ears any problems while wearing them for a long period of time. Even with sweaty hands the case was still easy to swipe back and forth. Even tried the find my buds feature and worked like a charm. Made a nice audible sound. I’m sure I’ll be using that more than I should. Even answered a call from my case and those 6 mics really do make the calls clear and background noise stays to a minimum also. Loved them for the gym. Back home I tried the custom wallpaper where you can display your photos on the case. Really cool. Wish you can save more than 1 on the case but maybe a future update will fix that. Even text messages, mail messages, etc pop up on the case which is a welcome feature. Would be cool if album art showed on the screen but I’m sure it’s coming soon. Battery life was exceptional. After using them for over 4 to 5 hours a day they still had charge. Didn’t charge the case after maybe a week. Even wireless charging capable for people with wireless chargers. Overall I love these earbuds and hope this review helps you give them a try. Really getting many features and sound in one awesome package.
Very impressed how they stayed in my ears really well while running and never really gave my ears any problems while wearing them for a long period of time. Even with sweaty hands the case was still easy to swipe back and forth. Even tried the find my buds feature and worked like a charm. Made a nice audible sound. I’m sure I’ll be using that more than I should. Even answered a call from my case and those 6 mics really do make the calls clear and background noise stays to a minimum also. Loved them for the gym. Back home I tried the custom wallpaper where you can display your photos on the case. Really cool. Wish you can save more than 1 on the case but maybe a future update will fix that. Even text messages, mail messages, etc pop up on the case which is a welcome feature. Would be cool if album art showed on the screen but I’m sure it’s coming soon. Battery life was exceptional. After using them for over 4 to 5 hours a day they still had charge. Didn’t charge the case after maybe a week. Even wireless charging capable for people with wireless chargers. Overall I love these earbuds and hope this review helps you give them a try. Really getting many features and sound in one awesome package.
I would recommend this to a friend!
Written by a customer while visiting jbl.com