Customer reviews from singer.com
Singer - QUANTUM STYLIST TOUCH 960-Stitch Sewing Machine - Pink/White
Average customer rating
3.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
19
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
8
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for Singer - QUANTUM STYLIST TOUCH 960-Stitch Sewing Machine - Pink/White
Customer Rating
4
Nice machine, but warranty work can be an issue.
on April 6, 2015
Posted by: Jerry
from unknown
Verified Purchase:No
Overall, I really love this machine. It is easy to use and very quite for those of us that like to sew late a night. ;) My needle position was off to the left of the center mark. When I lined up with the 1/2" seam mark it sews a 5/8" seam allowance. Singer has ZERO warranty repair centers in the Denver area, so I had to pay to get it repaired locally. You may want to search for a local Singer warranty repair center and call them before you purchase a Singer machine. Otherwise, you'll be required to pay for shipping cost and wait several weeks for your machine to be repaired. Sometimes these shipping cost add up to 50% of the price you paid for your new machine. That is why it is important to know these facts before making your purchase.
Written by a customer while visiting singer.com
Customer Rating
5
Never fails to amaze!
on August 15, 2020
Posted by: Holycrafter
from Georgia
After looking at this machine for 2 years, my 30 plus year old Singer stopped working requiring me to find a replacement.
I do a lot of charity sewing and some for the Grandkids. I love the idea of being able to cut the threads without ever picking up my scissors. The ease of replacing the bobbin and the needle threader. Have been trying out all the presser feet and seeing what I have been missing. I have already talked this machine up to anyone who asked/ didn't ask.
The only issues are the ones I created.
I would recommend this to a friend!
Response from singer.comBy Grace, Customer Care, August 15, 2020
Wow, you do such beautiful work! Thank you for sharing these awesome pictures, including the one of your precious granddaughter. :-) Enjoy your Singer 9985 and leave more pictures when you can. Happy sewing!
Written by a customer while visiting singer.com
Customer Rating
5
Great Buy...
on October 3, 2015
Posted by: Grace R
from unknown
Verified Purchase:No
I have more than one Singer machine, very loyal to the brand. I received this model, took it out of the box and started making projects, some that I haven't tackled before, No problem with it, I read some of the reviews while shopping around, and almost had second thoughts about buying, but glad I went with my gut feeling and with my previews experience with the brand, Great Buy, you will get your moneys worth, I recommend, that like with anything else, take the time to read the manual and get to know your new machine and enjoy the experience.
Written by a customer while visiting singer.com
Customer Rating
5
Wonderful upgrade from my old machine
on August 8, 2020
Posted by: Ben F
from Birmingham AL
I got a 9985 so I could retire my 1960's era straight stitch only machine. I am extremely impressed with the 9985's touch screen and embroidery style stitches. The overlocking stitches are a big improvement over my prior machine. I originally planned on getting a 9960 with the buttons, but they were out of stock due to COVID. I'm glad I went for the 9985 upgrade. My family's COVID masks look great. Our holiday costumes and home decor will get a big step up.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
If you’re not to familiar with newer machines, it can be a little challenging at time. The end results are worth it in the end. I would have given it 5 stars if the manual had a bit more info on working some things and or if you could find more online and video references for this particular machine. They have more info on other models but I’m still happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Easy to Sew and Use
on February 14, 2020
Posted by: Rachel
from Warsaw, Indiana
Verified Purchase:No
I have sewn many projects on my machine. I love this sewing machine. I did add a titanium needle to machine. Very easy to thread. I have also practiced free motion quilting on this machine. I have had the machine over a year. I bought this machine because I wanted the features on the $1,000 or more machines but not the price tag. My sister tried out my sewing machine and bought one also.
Written by a customer while visiting singer.com
Customer Rating
3
Expect more from Singer
on June 11, 2020
Posted by: Sadie
from Austin Tx
Verified Purchase:No
The machine was a gift and I don't have a receipt. Customer service is no help. The floor has cracked in two pieces. I have given them all the information they asked for but I don't have a receipt. I sent in the warranty on the machine when I got it why won't they abide by it. Will not buy another one.
Written by a customer while visiting singer.com
Customer Rating
1
Automatic cutting system does not work at all.
on October 31, 2022
Posted by: Anonymous
from Israel
Automatic cutting system in the 9985 and the latest 9960 does not work at all. It's a known big flaw on this machines. Unfortunately after I bought it, I came to know about this issue. The dealerships know about it and still they keep on selling it. The machine is unworkable, it keeps on jamming no matter what type of fabrics you try with.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com