Customer reviews from singer.com
Singer - Brilliance 6180 Sewing Machine
Average customer rating
3.8
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
59
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
20
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Singer - Brilliance 6180 Sewing Machine
Customer Rating
2
Singer Brilliance still not working. Lost book
on August 27, 2026
Posted by: Rose Felling
Verified Purchase:Yes
I am having an bad anxiety over this machine. I've sat down to work on it, but I'm always pulled away by the phone or neighbors . If you could send me another copy of the booklet, I would appreciate it.
Response from singer.comBy Customer Support, September 1, 2026
We are sorry to hear that you are having anxiety over your Singer Brilliance 6180 sewing machine. We are happy to help troubleshoot and share a manual or video. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
1
on March 29, 2026
Posted by: Done
I’ve never worked on a more frustrating machine. Bobbin won’t connect with upper thread, jams constantly I just can’t to sew a straight line and can’t do it.
Response from singer.comBy Customer Support, April 29, 2026
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
1
on February 20, 2026
Posted by: Dont buy this
I have this and I hate it. It’s never worked correctly. The bobber setup is absolute garbage.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 1, 2026
We set a high standard for ourselves, and we’re so sorry to hear this item did not meet your expectations. Thank you for taking the time to post this review.
Written by a customer while visiting singer.com
Customer Rating
3
Out of the box review - Singer 6180 Brilliance
on September 12, 2025
Posted by: A & L
When it works it's good. We had to watch youtube video after video to figure it out. At least they are available if you search enough. It comes with no manual just a sheet on how to load thread, wind a bobbin and a few other little details. Not very intuitive for a brand new machine.
The machine we have is 6180 brilliance, and it had no tools with it. Just a few needles, 2 bobbins and thread cutter. Compared to our original Kenmore, this thing has harder to reach threading areas.
To wind a bobbin, it worked but the video helped.
To thread the machine to and through the needle was a pain again compared to the Kenmore. The areas are hard to reach and see. The automatic needle threader was bent and after 2 hours i had to take a magnifying glass to see that this very minuute hook that is suppose to go thru the needle was bent. I carefully readjusted it back with my jewlers tools....man what a pain., but it works "now".
After we got it all set up the C4 error occurred right away on the basic stitch. Found out via the video that the bobbin holder has a screw that was about 1/2 turn too tight causing it to bind and not work. the machine sounded terrible. Once we got that working, sewing has been great.
Out of box issues: no manual - had to go on line, watch videos for 3 darn hours, bobbin holder too tight, needle was so tight a screwdriver had to be used really hard to remove it, the needle threader was not aligned from the factory. So bottom line, once you figure out how to correct what we think should be factory perfect settings out of the box ready to use, was hampered by not having them set. We got it working, but man, it was a battle. hope it works for years, but we are sceptical.
Very respectfully,
A & L
The machine we have is 6180 brilliance, and it had no tools with it. Just a few needles, 2 bobbins and thread cutter. Compared to our original Kenmore, this thing has harder to reach threading areas.
To wind a bobbin, it worked but the video helped.
To thread the machine to and through the needle was a pain again compared to the Kenmore. The areas are hard to reach and see. The automatic needle threader was bent and after 2 hours i had to take a magnifying glass to see that this very minuute hook that is suppose to go thru the needle was bent. I carefully readjusted it back with my jewlers tools....man what a pain., but it works "now".
After we got it all set up the C4 error occurred right away on the basic stitch. Found out via the video that the bobbin holder has a screw that was about 1/2 turn too tight causing it to bind and not work. the machine sounded terrible. Once we got that working, sewing has been great.
Out of box issues: no manual - had to go on line, watch videos for 3 darn hours, bobbin holder too tight, needle was so tight a screwdriver had to be used really hard to remove it, the needle threader was not aligned from the factory. So bottom line, once you figure out how to correct what we think should be factory perfect settings out of the box ready to use, was hampered by not having them set. We got it working, but man, it was a battle. hope it works for years, but we are sceptical.
Very respectfully,
A & L
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
4
Great sewing machine
on May 1, 2025
Posted by: Hunter2102
My grandma bought this machine for me for the christmas of 2024, I didn't work correctly out of the box. Although all i needed to do i give it a nice oiling then i sewed like a seewed and sounded like a sewing machine song.
Written by a customer while visiting singer.com
Customer Rating
3
Not exactly handy.
on January 26, 2025
Posted by: AliceA
I bought this 6180 Singer sewing machine 4 days ago. I was in a bit of a panic because I have a big project I'm working on and my previous machine - a Singer 7258 Stylist has a gear sprocket that is broken. I'm not sure that I can get it fixed or how long that would take. This new machine is a little disappointing. The bobbin is front loading and not convenient to get to. You can't see how much thread is left on it without removing the top part of the machine base and opening the door where the bobbin is held and removing the bobbin. The needle is difficult to change also. You almost need two people to do it due to the fact that part of what holds the needle in falls apart when you unscrew it. Putting the needle and it's holder back together is difficult. I regret not doing more research before purchasing this machine.
Written by a customer while visiting singer.com
Customer Rating
3
Singer not so brilliant!
on January 2, 2025
Posted by: Singernew
I’m finding a hard time with needle threader. It feels very fragile and never got it to work properly. I finally broke it last week. Cheap plastic. Maxine sews good.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Unreal10
Verified Purchase:Yes
Sad that they call this a Singer! Didn’t reverse, foot off the pedal, kept running, sounded horrible!
Written by a customer while visiting singer.com