The rivet on the lower part of case was broken. The rivet was in box. We chose not to send back. But the product was damaged Fortunately my son will be able to fix the problem.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, January 3, 2021
We are sorry that your experience fell short of the mark. We would love to know why so that we can do better. You may reach us anytime at https://www.singer.com/Contact-Us. Again, thank you for your feedback!
Recently I purchased a M3400 sewing machine and it works fine. My old singer was in a cabinet but I have not had the time to install the new machine in the it. In the meantime I purchased a hard storage case to keep my sewing machine dust free. The machine and cord fit in the case just fine. It is a hard case and will keep the machine from getting damaged. I live in North Carolina. I priced other cases and for the quality the value is a steal. It is the most reasonably priced that I found. I really like it.
Very clunky. Definitely not suitable for travel. Storage, maybe. But definitely too clunky for my liking. The traveling case is much better
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, November 25, 2020
We’re so sorry that the Singer Universal Hard Storage Case model 611.BR did not meet your expectations. Please help us to improve by providing more information on your experience by emailing our Customer Care team at https://www.singer.com/Contact-Us.