Customer reviews from hp.com
HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Average customer rating
4.6
(1,754 Reviews)
Rating breakdown 1,754 reviews
5 Stars
1,440
4 Stars
137
3 Stars
61
2 Stars
26
1 Star
90
93%of customers recommend this product.
(
838 out of
903)
Customer Reviews for HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Posted by: MrsA
from Houston, Texas
Verified Purchase:Yes
Always use HP 61XL High Yield Tri-color colors come out bolder and the cartridge last longer than regular cartridge.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Pizzalady52
from Parkesburg, Pa
Verified Purchase:Yes
I bought the ink in the XL size so I can print whenever I need to without having to wonder if I have enough ink to do my job. There are times when I do a lot of printing and it’s always nice to have my supply of ink there for me.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent Product I have used HP all the time
on December 13, 2021
Posted by: Anonymous
from I am located in the city of Redding.
Verified Purchase:Yes
I have used HP Products since 1973 when I was a HP repair technician. They are the best products for the average person. I highly recommend them
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mirta
Verified Purchase:Yes
Just two days ago, I opened up and inserted the new HP colored ink cartridge I'd bought within the past month into my still-functioning HP deskjet 1000. I wanted to include with my holiday cards a one-page poem with a small picture of the poet - size 2 1/8 x 1 7/8 inches - on it.
I printed out 3 copies, then stopped. BECAUSE WHILE THE 1ST 2 PRINTS WERE OKAY - THE 3rd COPY WAS STREAKED WITH REDDISH LINES. I've got zero idea why.
Decided I'll print from now on with the black ink cartridge only.
I printed out 3 copies, then stopped. BECAUSE WHILE THE 1ST 2 PRINTS WERE OKAY - THE 3rd COPY WAS STREAKED WITH REDDISH LINES. I've got zero idea why.
Decided I'll print from now on with the black ink cartridge only.
Response from hp.comBy Amanda, HP Care, December 29, 2021
Hi there,
I am disappointed to learn a leak interrupted your printing. I completely get your frustration. There are a few remediation steps to move forward. It is either a leak or extra ink residue on the ink rollers.
The first remedy is taking the cartridge out to check for leaks. If you do not see a leak, it could be from a smudge or residue on the printer rollers. Clean the cartridge printhead and the rollers.
Going forward, here are some tips on installing cartridges:
Gently grasp the handles on either side of the printer. Make sure the cartridge locks in place. Let the cartridge carriage move to the middle and adjust before use. Be careful to only touch the black plastic on the ink cartridge. Remove the plastic tape from the ink cartridge.
I am disappointed to learn a leak interrupted your printing. I completely get your frustration. There are a few remediation steps to move forward. It is either a leak or extra ink residue on the ink rollers.
The first remedy is taking the cartridge out to check for leaks. If you do not see a leak, it could be from a smudge or residue on the printer rollers. Clean the cartridge printhead and the rollers.
Going forward, here are some tips on installing cartridges:
Gently grasp the handles on either side of the printer. Make sure the cartridge locks in place. Let the cartridge carriage move to the middle and adjust before use. Be careful to only touch the black plastic on the ink cartridge. Remove the plastic tape from the ink cartridge.
Written by a customer while visiting hp.com
Posted by: MillieZ
from Saluda, NC
Verified Purchase:Yes
Good quality ink; lasts a long time. Easy to order.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: HP 2540 Printer Owner
Verified Purchase:Yes
HP Ink Cartridges have increased in price dramatically and delivery is taking entirely too long.
Written by a customer while visiting hp.com
Posted by: Ro se
from Bloomsbury, NJ
Verified Purchase:Yes
Easy ordering, Very quick delivery! The right ink cartridges for my printer,
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DJTi
Verified Purchase:Yes
I use this ink exclusively in my HP printer. I can always count on this product.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com