Customer reviews from hp.com
HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Average customer rating
4.6
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,451
4 Stars
143
3 Stars
63
2 Stars
26
1 Star
92
92%of customers recommend this product.
(
838 out of
906)
Customer Reviews for HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Posted by: Nancy 30
from Bivalve, MD.
Verified Purchase:Yes
I just received my order. Very good packaging and fast service. Easy to order online. I have used this product before and it serves my needs every time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rachi
Verified Purchase:Yes
I do a lot of printing of personal committees and financial work. Also I collect recipes to print.
Written by a customer while visiting hp.com
Posted by: Loon Madness
from Baxter, MN
Verified Purchase:Yes
When I reorder ink, sometimes I also receive a recycling envelope. The website says I always should receiving one. Once again, I did not.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Loyal mail order customer
from Massachusetts
Verified Purchase:Yes
Previous purchase for restock proved defective at installation, prompting this order.
I would recommend this to a friend!
Performance
1
Response from hp.comBy Mary, HP Care, December 21, 2020
Hi,
I am sorry that you're having this experience. That does sound frustrating.
I'm not sure exactly what was wrong with the previous cartridge but you can find step-by-step instructions for completing the return and exchange process at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you're having this experience. That does sound frustrating.
I'm not sure exactly what was wrong with the previous cartridge but you can find step-by-step instructions for completing the return and exchange process at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Name not necessary
Verified Purchase:Yes
I haven’t used it yet - bought is as a spare for when I run out.
Written by a customer while visiting hp.com
Posted by: even this does not work
Verified Purchase:Yes
[This review was collected as part of a promotion.] “I am submitting this review in exchange for a Sweepstakes entry, but the opinions are my own” to be eligible. I received my ink in a timely manner, FedX did well this time hand delivered. I have bugs only HP ink since the middle 1980's and never had a problem with it are their printers only (2) in all that time. I am a home user, but do print a lot. Black/color photos. Also great support even after years, only needed it 3 times in all these years.
Written by a customer while visiting hp.com
Posted by: HP printer user2
from Palo Alto, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worth the extra cost to get more pages. Quality cannot be beat by refillers.
No, I would not recommend this to a friend.
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: eyeamthey
from Charleston, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfection in a box. I love the ink and how long it lasts. It never clogs. Such an easy install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com