Customer reviews from hp.com
HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Average customer rating
4.6
(1,754 Reviews)
Rating breakdown 1,754 reviews
5 Stars
1,440
4 Stars
137
3 Stars
61
2 Stars
26
1 Star
90
93%of customers recommend this product.
(
838 out of
903)
Customer Reviews for HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Posted by: Sue63
from Louisville, KY
Verified Purchase:Yes
I have used this type of cartridge since I got the up printer and have not had any problems
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jason74Jayson
from Beaver Dam, AZ 86432, USA
Verified Purchase:Yes
I have used HP cartridges for 10 years in this printer. They had refilled cartridges so I tried them. Very disappointed with the results so I went back to HP original cartridges. Expensive, but at least they do the job I need done.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: forester
from Indiana
Verified Purchase:Yes
Didn't really last as long as I expected, even given that it was an XL cartridge. A little overpriced.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: putnamm1028
from North Port fl
Verified Purchase:Yes
Not sure if the extra expense of already expensive ink is worth it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, June 19, 2018
Hi,
I am sorry that you are not pleased about how long the cartridges last.
High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry.
Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. There needs to be a warning about that though - you should always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
Mary
HP Cares
hp.com/support
I am sorry that you are not pleased about how long the cartridges last.
High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry.
Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. There needs to be a warning about that though - you should always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
Mary
HP Cares
hp.com/support
Written by a customer while visiting hp.com
Posted by: Bill 73
from Surprise, Az
Verified Purchase:Yes
I have been buying this product for 3 years now and find it to be totally aceptble
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: CBGarland
from Garland, Texas
Verified Purchase:Yes
I have been using HP InkJet cartridges for as long as I can remember. I can't recall ever having a failure.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ricck
from Upstate NY
Verified Purchase:Yes
The HP ink jets are the BEST quality and they provide the greatest number of copies.
I would use no other !
I would use no other !
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MaryF
from New York, NY
Verified Purchase:Yes
Impressed with the output of color. The ink lasts longer than I first thought.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com