Customer reviews from hp.com
HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Average customer rating
4.6
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,451
4 Stars
143
3 Stars
63
2 Stars
26
1 Star
92
92%of customers recommend this product.
(
838 out of
906)
Customer Reviews for HP - CH564WA 61XL High Yield Tri-color 330 pages Original Ink Cartridge - Black
Posted by: Smooth613
Verified Purchase:Yes
Easy to use ink cartridge that is ready to use
Written by a customer while visiting hp.com
Posted by: Sturgeon
from Virginia
Verified Purchase:Yes
Ink cartridge was poorly made. Its electrical connections to the printer were absent, causing the printer to shut down when it was installed.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 18, 2023
Hello there Sturgeon,
It appears you received a defective cartridge. By the electrical connections, do you mean the copper contacts? Each cartridge is required to have the contacts to print. If yours didn't, then it is unlikely they would print anything. The best course of action is a return. Visit www.hp.com/us-en/shop/cv/returnsandexchanges for further information.
Amanda
HP Care
www.hp.com/support/
It appears you received a defective cartridge. By the electrical connections, do you mean the copper contacts? Each cartridge is required to have the contacts to print. If yours didn't, then it is unlikely they would print anything. The best course of action is a return. Visit www.hp.com/us-en/shop/cv/returnsandexchanges for further information.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Lee337
Verified Purchase:Yes
Works OK so far. Purchased to replace defective re-pop that came with missing / damaged contacts. This one also shows signs of previous installation although not labeled as 're-filled' or 're-manufactured'.
I would recommend this to a friend!
Value
3
Quality
4
Written by a customer while visiting hp.com
Posted by: D Dohner
from Lincoln, NE
Verified Purchase:Yes
Have not used yet but in past always High quality. Prompt service.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: lflanegan
from Michigan
Verified Purchase:Yes
Love HP products!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Katron
from CA.
Verified Purchase:Yes
What I ordered I got. No substitutes, no problems. Perfect!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from diamond springs, ca
Verified Purchase:Yes
website easy to use. getting ink delivered was great
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
Conserve usage because they are very expensive
on February 20, 2023
Posted by: John1111
Verified Purchase:Yes
They are functional but conserve usage because they are very expensive.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com