Love it! I have transitioned to ALL Hue products for uniformity and I would never change it. Even my husband likes it and he doesn't dig new technology.
Response from PhilipsHueBy Nancy G, Philips Hue Support, October 23, 2026
What a fantastic compliment! We're so pleased to hear you've chosen Hue throughout your home and that the experience has been so positive. The combination of colorful lighting, everyday white light, and easy controls is designed to make smart lighting accessible for everyone, and it's great to know that's been your experience. Thank you for sharing!
These light bulbs were exactly what I needed to replace a "White & color ambiance" bulb which was years & years old! (before 2018?)
I would recommend this to a friend!
Response from PhilipsHueBy Nancy G, Philips Hue Support, October 21, 2026
Thank you for the kind words! It sounds like your original Hue bulb had a long and successful career. We're delighted that the Essential bulbs were the perfect replacement and that they're fitting right into your existing Hue setup. Enjoy your lighting!
Have had 2 of these and a white one completely stop working in the last few weeks. At the price Phillips charges these bulbs, they should last longer than a few years. Will be buying a different brand bulb moving forwardas I can’t trust the quality or reliability of hue bulbs nor can I justify the cost of a product that doesn’t last anywhere near its expected lifespan.
No, I would not recommend this to a friend.
Response from PhilipsHueBy Nancy G, Philips Hue Support, October 8, 2026
We're sorry to hear about your experience. It's certainly unusual for multiple Hue bulbs to stop working after only a few years, and we'd appreciate the opportunity to look into this further with you. Please contact us at https://www.philips-hue.com/en-us/support/faq#contact, and when you do, have your proof of purchase available so we can check whether the products may be covered under our warranty terms and review the available options together.
I recently purchased a set of these bulbs and I am blown away by the quality of them. They are much more vibrant than my other smart bulbs. The dimming ability is great. They respond quickly and have a large range of dimming. The bulbs were simple to connect. After I set up my Hue bridge and the bulbs in the app, I set them up in Alexa. It was not a difficult process.
Response from PhilipsHueBy Nancy G, Philips Hue Support, August 19, 2026
What a pleasure to read! We're thrilled that the brightness, color quality, and dimming performance have exceeded your expectations. It's also great to hear getting everything connected to your Hue Bridge and Alexa was simple and hassle-free. Enjoy your lighting setup, and thank you for choosing Hue!
Still very difficult to pair with Alexa. Im giving up in frustration. Paying more does not always guarantee the best product.
Response from PhilipsHueBy Nancy G, Philips Hue Support, August 17, 2026
We're sorry to hear your experience hasn't been a positive one. Setup issues can be incredibly frustrating, especially when you're eager to start using your smart lighting. Please reach out to our support team through the following link: https://www.philips-hue.com/en-us/support/faq#contact, and we'll be happy to provide step-by-step guidance to help you get connected and up and running.